Job Description

Position:

Full-Time Receptionist

Location:

Ottawa, ON

Clinic:

Solange Medical Aesthetics

About Us:

Solange Medical is a leading medical aesthetics clinic offering advanced skincare, cosmetic injectables, and laser treatments in a professional and welcoming environment. We pride ourselves on excellence in client experience, teamwork, and results-driven care.

Position Overview:

We are seeking a polished, reliable, and organized

Full-Time Receptionist

to join our Ottawa team. The ideal candidate will be the face of our clinic -- providing a warm welcome to clients, managing daily administrative tasks, and ensuring smooth front desk operations.

Key Responsibilities:

Greet and check in clients with professionalism and warmth Manage phone calls, emails, and appointment scheduling Process payments and maintain accurate billing records Confirm and manage bookings, cancellations, and deposits in compliance with clinic policies Support practitioners and management with administrative and operational needs Maintain cleanliness and organization of reception and waiting areas Assist in social media or marketing support tasks when needed Handle client inquiries about services and products with a strong understanding of offerings

Qualifications:

Previous experience in reception, customer service, or medical spa/clinic setting preferred Excellent communication and interpersonal skills Strong multitasking and organizational abilities Proficient in scheduling systems (e.g., JaneApp) Professional, polished appearance and demeanor Reliable and punctual with strong attention to detail

Perks & Benefits:

Competitive pay based on experience Benefits and wellness program eligibility after probation Paid time off and staff discounts on treatments and products Opportunities for training and growth within the clinic

Schedule:

Full-time position (Monday-Friday availability preferred)

How to Apply:

Please submit your resume and a brief cover letter outlining why you'd be a great fit for our team.

Job Types: Full-time, Permanent

Pay: From $20.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care On-site parking Paid time off Store discount Wellness program
Work Location: In person