Job Description

Job Overview

We are seeking a dedicated and detail-oriented

Customer Service & Accounting Representative

to join our growing trucking and logistics company. The ideal candidate will have strong communication and organizational skills, with the ability to manage both customer relations and basic accounting responsibilities. This role involves coordinating with drivers, dispatch, and customers to ensure smooth operations, timely payments, and accurate recordkeeping.

Responsibilities

Communicate effectively with

drivers, customers, and dispatch

to resolve inquiries, update load status, and address payment-related concerns. Handle

customer billing, invoicing, and payment follow-ups

, ensuring accuracy and timeliness. Process and record

driver settlements, trip sheets, and related pay documentation

. Maintain accurate

data entry

of financial transactions, load information, and customer accounts in company systems. Coordinate with the accounting department to

track receivables and payables

, ensuring smooth cash flow. Provide professional and efficient

customer support

via phone, email, or other communication channels. Analyze account discrepancies and assist in reconciling invoices or payments when required. Maintain a positive attitude and professional communication when handling customer or driver inquiries. Collaborate with internal departments to improve service quality and streamline payment processes.

Experience & Skills

Previous experience in

customer service, accounting, or administrative support

(preferably in the trucking or logistics industry). Strong communication skills in

English

; bilingual candidates (e.g.,

Spanish, Punjabi, or Hindi

) are highly encouraged to apply. Proficiency in

data entry and accounting software

(e.g., QuickBooks, Excel, or TMS systems). Ability to manage multiple tasks and deadlines in a

fast-paced environment

. Strong

analytical and problem-solving

skills for resolving payment discrepancies or customer issues. Excellent interpersonal skills with the ability to build rapport with customers and drivers alike.

Join our team and help ensure seamless communication and accurate financial operations that keep our trucking business moving efficiently!

Job Types: Full-time, Part-time

Pay: $17.75-$18.00 per hour

Expected hours: 40 per week

Benefits:

Life insurance
Work Location: In person