Job Description

Job Summary

We are seeking a dedicated and professional Receptionist to join our team at Lakeview Dental Clinic. We are a locally owned and operated dental clinic practicing in Lethbridge for over 30 years. The ideal candidate will be the first point of contact for our clients and visitors, providing exceptional customer service while managing various administrative tasks. This role requires strong organizational skills, attention to detail, and the ability to multitask effectively while getting to know our patients and the processes of a dental office.

Duties

Greet and welcome visitors in a friendly and professional manner. Manage multi-line phone systems, directing calls to appropriate personnel. Perform data entry and maintain accurate records using Dental Scheduling software Handle clerical tasks such as filing, typing, proofreading documents, and managing correspondence. Provide customer support by addressing inquiries and resolving issues promptly. Assist with scheduling appointments and maintaining calendars for staff members. Maintain the front desk area to ensure it is organized and presentable at all times. Collaborate with team members to ensure smooth office operations.

Experience

Previous office experience is preferred, with a focus on administrative roles. This experience is preferable but not essential. Familiarity with medical or dental office environments is a plus. Strong computer skills with experience in data entry and bookkeeping. Excellent organizational skills with the ability to manage multiple tasks simultaneously. Quick learning and willingness to take on new tasks Demonstrated customer service experience with effective phone etiquette. Effective communicator to both patients as well as other staff members (People skills are important) Prior experience as a dental receptionist or in a similar role is advantageous. We encourage candidates who possess these skills to apply for this exciting opportunity to contribute to our dynamic team.
Job Type: Full-time

Pay: $22.00-$29.00 per hour

Expected hours: 30 - 40 per week

Benefits:

Dental care Extended health care On-site parking Paid time off
Work Location: In person