Job Description

Front Desk & Client Interaction

Greet clients warmly and create a welcoming, calming environment. Check-in and check-out clients for massage and wellness appointments. Answer phone calls, respond to emails, and handle walk-in inquiries. Provide detailed information about services, therapists, and pricing.

Appointment Scheduling

Book, confirm, reschedule, and cancel appointments using scheduling software. Manage therapist availability and room scheduling to ensure smooth flow. Send reminders to clients (via text, email, or calls).

Client Records & Intake

Collect and update client intake forms and medical history as needed. Ensure proper documentation and filing of client records.

Front Desk & Client Interaction

Greet clients warmly and create a welcoming, calming environment. Check-in and check-out clients for massage and wellness appointments. Answer phone calls, respond to emails, and handle walk-in inquiries. Provide detailed information about services, therapists, and pricing.

Appointment Scheduling

Book, confirm, reschedule, and cancel appointments using scheduling software. Manage therapist availability and room scheduling to ensure smooth flow. Send reminders to clients (via text, email, or calls).

Client Records & Intake

Collect and update client intake forms and medical history as needed. Maintain confidentiality of all client information (HIPAA compliance if applicable). Ensure proper documentation and filing of client records.

Payments & Transactions

Direct billing to various providers . Process payments (cash, credit, gift cards, memberships). Handle daily cash register balancing and end-of-day reporting. Upsell services, packages, and retail products when appropriate.

Administrative Support

Maintain a clean and organized reception and waiting area. Coordinate with massage therapists and wellness practitioners for smooth operations. Order and stock front desk supplies and refreshments for clients. Assist with marketing efforts such as email campaigns, and social media content Handle daily cash register balancing and end-of-day reporting. Upsell services, packages, and retail products when appropriate.

Administrative Support

Maintain a clean and organized reception and waiting area. Coordinate with massage therapists and wellness practitioners for smooth operations. Order and stock front desk supplies and refreshments for clients. Assist with marketing efforts such as loyalty programs, email campaigns, and social media content
Job Types: Full-time, Part-time

Pay: $15.00-$20.00 per hour

Expected hours: 16.00 per week

Benefits:

Dental care Flexible schedule Wellness program
Language:

Fluent English (preferred)
Work Location: In person