Job Description

Receptionist Position - Join Our Caring and Professional Wellness Team

Soulstice Wellness Centre is seeking an organized, friendly, and outgoing

Receptionist

to be the welcoming face of our clinic. This position is vital for ensuring smooth day-to-day operations, providing excellent client service, and supporting our clinical team.

About Us:

Soulstice Wellness Centre is a leading multidisciplinary clinic that brings together chiropractic, massage therapy, naturopathic medicine, and physiotherapy services. Our team is dedicated to delivering personalized, high-quality care in a welcoming and professional environment.

Responsibilities:

Client Scheduling

: Efficiently book and reschedule appointments for various practitioners while maintaining accurate records

Administrative Support

: Answer phone calls, respond to emails, manage client files, and perform general office tasks

Clinic Organization

: Maintain a clean and organized reception area and assist with tidying treatment rooms as needed

Customer Service

: Greet clients warmly, check them in for their appointments, and address any questions or concerns with a professional, attentive approach

Billing and Payments

: Process payments, handle insurance claims, and manage basic financial transactions

Coordination

: Communicate effectively with chiropractors and other practitioners to ensure seamless appointment flow and scheduling

Utilize ePlatform and Excel

: Manage booking systems and input data accurately using Excel or similar software

Key Qualifications:

Experience

in a reception or administrative role (experience in a healthcare setting is a plus)

Proficiency

with office software and appointment booking systems, including

Excel and related platforms

Strong organizational skills

, attention to detail, and multitasking ability

Excellent communication and interpersonal skills

Friendly, outgoing personality

with a positive, professional attitude

Attentive and proactive

approach with a willingness to learn and adapt in a busy clinic environment

Why Work at Soulstice Wellness Centre?

Join a

supportive and welcoming team

dedicated to enhancing client wellness Opportunities for

professional growth

within a respected wellness clinic Work in a

dynamic, collaborative atmosphere

that values community and learning

How to Apply:

Interested candidates should email their

resume and cover letter

detailing their relevant experience and why they would be a great fit for the role.

We look forward to welcoming an enthusiastic individual to our Soulstice team!

Job Type: Part-time

Pay: $16.00-$18.00 per hour

Expected hours: 10 - 30 per week

Benefits:

Company events Flexible schedule On-site parking
Experience:

reception: 1 year (preferred)
Work Location: In person