Job Description

Company

: Mint Integrative Health

Location:

Granville and Broadway (In person)

About Us:

At Mint Integrative Health, we are dedicated to providing exceptional patient care in a welcoming and supportive environment. Our clinic offers a range of naturopathic health services, and we prioritize the well-being of our patients above all else.

:

We are currently seeking a full-time Receptionist/Administrative Support professional to join our team starting in February. This role involves providing outstanding customer service to our patients, managing administrative tasks, and ensuring the smooth operation of our clinic.

Job Type:
Full Time Position: 35 - 40 hours per week.
Hourly Rate: $19 - $21 per hour (depending on experience and qualifications)

Schedule:

Monday to Friday 7:45am to 3:45pm/ 8am to 4pm. Flexibility to work evenings, Saturdays or over-time when needed.
Purpose: To deliver the best possible patient experience by offering friendly and efficient service. This role is vital in maintaining the smooth functioning of our busy clinic, handling reception duties, scheduling appointments, and ensuring patient satisfaction.

Primary Responsibilities:

Greeting patients, answering phone calls, and responding to email inquiries Managing patient appointments and ensuring smooth flow throughout the clinic Handling billing for extended health benefits Familiarity with practitioners, modalities, and specialties within the clinic Monitoring current and upcoming schedules and proactively filling appointments Collaborating with the team and taking initiative in fulfilling responsibilities
Skills and Knowledge:

Adaptability to evolving responsibilities and technologies Strong problem-solving abilities and resourcefulness Initiative-taking attitude Ability to multitask and prioritize effectively Attention to detail and excellent organizational skills Maintain patient privacy and confidentiality with discretion
This job classification is intended to provide a general overview of responsibilities and duties and may not encompass all tasks assigned.

Experience:

Front desk: 1 year (preferred) Previous experience in a wellness or health clinic Familiarity with working alongside Naturopaths, Chiropractors, Acupuncturists, and Physiotherapists. Experience with JaneApp or similar EMR software preferred Administrative experience: 1 year (preferred)

Benefits

Discounted Supplements Complimentary Chiropractic Treatments Staff rate for some services such as Aesthetics and some Naturopathic Services
If you are passionate about holistic health and providing exceptional patient care, we encourage you to apply for this rewarding opportunity. Join our team at Mint Integrative Health and make a positive impact on the well-being of our patients. Apply now !

Job Types: Full-time, Permanent

Pay: $19.00-$21.00 per hour

Benefits:

Paid time off Store discount Wellness program
Experience:

administrative: 1 year (preferred) front desk/client support: 1 year (preferred)
Work Location: In person