Job Description

Soma and Soul Wellness is a multi-disciplinary wellness clinic located in the Toronto Beaches, helping our community feel vibrant and well.

Soma and Soul Wellness is recruiting a receptionist to complete our wellness team. The position requires high enthusiasm, appreciation for detail, exceptional organizational skill and an outstanding level of client service. The ideal candidate is a client-focused professional with clear communication skills and a team player. The role is responsible for monitoring and facilitating patients and coordinating our wellness team.

The Role:

Welcoming and greeting clients, guiding them throughout their visit and checking them in and out of their appointments Processing payments for appointments and products Customer service Interacting with clients with professionalism and accuracy Managing the bookings for the Soma and Soul wellness team Assisting practitioners with administrative duties Driving additional revenues by actively offering our services and encouraging repeat bookings Sending reminder emails and calls to patients Maintain client spaces to be clean and safe Managing wait times with clients and updating them with accurate information regarding their appointment Open and close procedures and prepare next day bookings Foster client/clinic loyalty by creating a welcoming experience Problem-solving in a fast-paced environment and timely responses to client issues and enquiries Coordinating ordering, shipping and deliveries of products and medical supplies

The Requirements:

Must be available to work Mondays and Saturdays Prior experience in an administrative/organizational role Service industry and client care experience is an asset Education in lifestyle, health and wellness is an asset Strong organizational and time management skills Previous experience with electronic medical records (ie: Jane App) is an asset Intermediate-level skills in MS Office Ability to multi-task Ability to work well in a team environment

Work Remotely:

No
Job Types: Part-time, Casual, Permanent

Pay: $17.20-$20.00 per hour

Benefits:

On-site parking Store discount
Schedule:

Day shift Monday to Friday Weekends as needed
Work Location: In person

Application deadline: 2025-07-15
Expected start date: 2025-08-05