Job Description

Front Desk Administrator / Customer Service Representative

Company:

Master Seo's Dynamic Taekwondo

Master Seo's Dynamic Taekwondo is seeking a responsible and motivated individual to assist with the day-to-day operations of our academy. This role involves managing the front desk and performing various administrative and clerical tasks to ensure our academy runs smoothly and efficiently.

You will be the first point of contact for our members and guests--welcoming them with professionalism and enthusiasm. The ideal candidate is friendly, organized, detail-oriented, and capable of multitasking in a fast-paced environment.

Key Responsibilities

Greet and assist members, parents, and visitors in a professional and welcoming manner. Provide information about our programs and conduct tours for prospective members. Answer and manage incoming calls, emails, and voicemail. Support management with administrative tasks and record-keeping. Maintain accurate and organized membership databases and filing systems. Organize, print, and manage company documents as needed. Maintain cleanliness and organization of the front desk and common areas. Order and manage office supplies. Ensure compliance with company policies and procedures.

Qualifications & Requirements

Proven experience as an administrator, receptionist, or front desk representative. Strong customer service and communication skills. Proficiency in computer applications, including word processing, spreadsheets, and email. Ability to be resourceful, proactive, and solution-oriented when challenges arise. Excellent organizational and time-management skills with the ability to prioritize tasks. High attention to detail and accuracy. High school diploma or equivalent required. Minimum one year of experience in a fitness, recreation, or martial arts environment preferred.

Additional Assets

Experience with social media management or content creation. Familiarity with WordPress or Adobe Illustrator. Strong writing and communication skills. Availability to work flexible shifts, including evenings and weekends.

Why Join Us

At Master Seo's Dynamic Taekwondo, we take pride in providing a positive, family-oriented environment focused on growth, respect, and excellence. Join a team that values professionalism, community, and continuous improvement--both in and out of the dojang.

Job Types: Full-time, Permanent

Pay: $20.00-$22.00 per hour

Expected hours: 35 - 40 per week

Benefits:

Dental care On-site parking Paid time off Store discount
Education:

Bachelor's Degree (preferred)
Work Location: In person