Job Description

This position requires:

• Completion of post-secondary education (minimum)
• Availability for Mondays to Thursdays from 3:30pm to 8:00pm and Weekend Hours
• High level of accuracy and attention to detail
• Excellent MS Office skills (MS Word and Excel)
• Excellent organizational skills for multi-tasking
• Must have strong interpersonal and communication skills

The following are preferred but not required:

• Previous Kumon student/knowledge or familiarity with the Kumon program
• Professional level of written and verbal communication skills

This position expects you to:

• Greet students warmly and make sure students and parents are fulfilling their commitment to the program
• Enter student records into Excel with high level of accuracy and speed
• Handle student folders - organize folders, exchange student homework efficiently
• Prepare student folders weekly
• Answer parent and student questions, including inquiries about the Kumon program over the phone, email and in person.
• Have outstanding organizational skills and attention to detail
• Register new families in the program
• Be able to assist other team members during busy times with Grading student worksheets
• All other admin duties as required by the Instructor
• The successful candidate should be able to demonstrate the ability to work well under pressure in an extremely busy environment. Adhering to the highest level of customer service while multitasking is the most challenging aspect of this position.

You will be asked to complete a short assessment of your typing skills Job Type: Part-time
Part-time hours: 10 per week Salary: From $15.50 per hour Flexible Language Requirement:

• French not required

Schedule:

• Evening shift
• Monday to Friday
• Weekend availability

Ability to commute/relocate:

• Kitchener, ON N2R 0L4: reliably commute or plan to relocate before starting work (required)

Education:

• Secondary School (preferred)

Experience:

• Front desk: 1 year (preferred)
• Administrative experience: 1 year (preferred)

Work Location: In person