Job Description

About the Opportunity

Capital Psychological is a well-regarded psychology clinic located in Kanata, Ontario, offering comprehensive psychological assessments and services to individuals of all ages. We are currently seeking a professional and organized.

Receptionist/Administrative Assistant

to join our team on a

permanent, part-time

basis. The ideal candidate will have experience in healthcare or clinical administration and a commitment to providing respectful, efficient, and confidential support to both clients and clinicians.

Position Overview

This role involves front-desk reception, scheduling, records management, and administrative coordination in a mental health setting. The successful candidate will work weekday afternoons to ensure smooth clinic operations and high-quality service delivery.

Key Responsibilities

Administrative Support:

Greet and sign in clients upon arrival and manage appointment check-outs Schedule assessments and appointments for clinicians using an electronic system Manage referrals and update electronic and paper client records in compliance with PHIPA Prepare forms, reports, and correspondence as required Process payments and generate invoices or receipts as needed Maintain the tidiness and readiness of front office and clinical spaces
Client and Professional Communication:

Respond to phone calls, emails, and general inquiries in a courteous and timely manner Liaise with referral sources, clients, and caregivers while maintaining strict confidentiality Offer empathetic and professional client service, particularly in sensitive or emotionally complex situations
Operational and Team Collaboration:

Assist clinicians with administrative coordination related to their schedules and documentation Support general clinic functions such as supply ordering and file organization Contribute to improving administrative processes as needed

Qualifications

Required:

Diploma in Office or Medical Administration (or equivalent experience) Minimum 2 years of experience in a receptionist or administrative role, preferably in a clinical or healthcare setting Strong computer skills, including proficiency with Microsoft Office (Word, Excel, Outlook) Excellent communication, interpersonal, and time-management skills Ability to work independently and with professionalism in a confidential environment

Preferred Assets:

Familiarity with psychological or healthcare terminology Experience using Jane or similar electronic medical record systems Previous experience in a mental health or private practice setting

Job Details

Location:

Onsite at Capital Psychological, Kanata, ON

Schedule:

Monday to Friday, 12:00 p.m. - 4:00 p.m. (approximately 20 hours per week)

Compensation:

Hourly wage, commensurate with experience

Start Date:

As soon as possible

Employment Type:

Permanent, part-time

Requirements:

Clear criminal record check

To Apply

Please submit a resume and brief cover letter outlining your relevant experience via Indeed. We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Job Type: Part-time

Pay: From $21.00 per hour

Expected hours: 20 per week

Benefits:

Dental care Extended health care Paid time off
Work Location: In person