Job Description

Do you enjoy helping people? Do you enjoy the great outdoors and camping? Well do we have a position for you! At Klondyke Park, we are currently looking to fill our full-time office position for the upcoming 2023 season. We are looking for some highly motivated full-time customer-oriented staff to join our hard-working, fun-loving team. The current position we are hiring for is the Customer Service Representative and Reservation Specialist. The shifts will vary from 9-5pm, 1-9pm and 11-7pm. Minimum 15 hours guarantee, full time 40 hours available if interested. The ideal candidate for this position has experience as a Customer Service Representative with some computer knowledge. Computer programs such as Microsoft Word, Excel, Adobe, Campground Master and/or basic computer functions are required. A team player with a positive attitude and strong problem-solving skills will excel in this position. If this sounds like you, we would love to hear from you! Daily operation expectations: -Responsible for ensuring customers\' questions, concerns, complaints and inquiries via walk-in (store), phone calls and emails are dealt with in a timely manner - Handling the cash register and store operations - Preparation of the overnight packages for the upcoming week\'s Transient/ Overnight campers (Receipt, Park rules, Map to site, Events, etc) - Book and complete any reservations, collect current customer information, deposits and applying the appropriate charges to their account - Confirm reservations that will be checking in that day, double checking to ensure no errors were made, to ease the Check-in process for everyone - Ability to properly close "END DAY - REPORTS", ie batch credit card machine, count float, gather receipts of the day, ensuring the days payments have been inputted correctly, etc. - Maintain an organized and clean workspace - sweeping, mopping, dusting, etc during down time is expected. Job Types: Full-time, Seasonal
Contract length: 6.5 months Salary: $15.50-$17.00 per hour Benefits:

• Casual dress
• Company events
• Discounted or free food
• On-site parking
• Paid time off
• Store discount

Schedule:

• 8 hour shift
• Day shift
• Evening shift
• Every Weekend
• Morning shift
• Overtime
• Weekend availability
• Weekends only

Supplemental pay types:

• Bonus pay
• Commission pay
• Tips

Application question(s):

• Do you currently reside in Lambton Shores? Please specify where

Experience:

• Customer service: 2 years (required)

Work Location: In person Expected start date: 2023-06-05