Job Description

Job Overview

We are seeking a professional and organized Receptionist/Administrative Assistant to join our team. This role is vital in ensuring smooth office operations, providing exceptional customer service, and supporting administrative functions. The ideal candidate will possess strong communication skills, proficiency with office management software, and the ability to handle multiple tasks efficiently. Bilingual abilities are a plus, as well as experience with medical or dental office settings. This position offers an opportunity to work in a dynamic environment where organizational skills and attention to detail are highly valued.

Responsibilities

Greet visitors and clients at the front desk with professionalism and courtesy Manage multi-line phone systems, screen calls, and direct inquiries appropriately Schedule appointments and manage calendars using Microsoft Office and Google Workspace tools Perform data entry, filing, and maintain accurate records and other office management software Handle correspondence via email, mail, and phone, ensuring timely responses Assist with bookkeeping tasks such as invoicing and billing when necessary Support office management activities including supply ordering and document proofreading Provide excellent customer support and ensure high levels of customer satisfaction Maintain a clean and organized reception area to promote a welcoming environment Knowledge and understanding of Indigenous culture and teachings. Other duties as assigned

Qualifications

Proven experience in office administration, clerical work, or receptionist roles; medical or dental receptionist experience is a plus Strong computer literacy with proficiency in Microsoft Office Suite (Word, Excel, Outlook), Google, and data entry skills Familiarity with bookkeeping software preferred Excellent organizational skills with the ability to multitask effectively in a fast-paced environment Exceptional phone etiquette and customer service skills Attention to detail for proofreading documents and managing schedules accurately Ability to handle confidential information discreetly and professionally Prior experience in office management or personal assistant roles is desirable Strong time management skills with the ability to prioritize tasks efficiently
Job Types: Full-time, Permanent

Pay: $18.00-$25.00 per hour

Expected hours: 37.5 per week

Benefits:

Casual dress Employee assistance program On-site parking
Work Location: In person