Job Description

Location:

Vancouver, BC (West Side)

Job Type:

Full-Time

Compensation:

Competitive salary + benefits package

Start Date:

November 2025

Benefits:

Employee health insurance after 6 months, professional training, positive team environment

About Us

We are a high-end skincare and beauty center located in Vancouver Westside, known for delivering premium skincare treatments with exceptional customer service. Due to business expansion, we are seeking a

friendly, detail-oriented, and service-driven Receptionist

to join our growing team. Our working environment is supportive, simple, and collaborative -- ideal for someone who enjoys beauty, wellness, and meaningful client interaction.

Responsibilities

Greet and welcome clients warmly upon arrival, ensuring a professional and pleasant experience. Handle phone and in-person inquiries, manage appointment scheduling, and resolve booking conflicts efficiently. Assist with daily front desk operations and support overall store workflow. Collaborate with the manager and team to ensure smooth in-store processes and guest satisfaction. Maintain cleanliness and organization of the reception and treatment areas, including participation in regular sanitization protocols. Support social media content creation and basic marketing tasks (a plus, not required). Help maintain accurate records and perform basic administrative duties using Microsoft Office tools (especially Excel). Learn and understand all skincare services offered by our center in order to provide accurate information to clients. Contribute to a clean, safe, and positive team environment.

Qualifications

Minimum 1 year of experience in customer service or sales-related roles. Excellent communication skills in

both English and Mandarin/Chinese

(required). Warm, professional, and proactive attitude -- strong interpersonal and problem-solving skills. Ability to multitask and adapt in a fast-paced, service-oriented environment. Legally eligible to work in Canada (we are only considering candidates with valid work status). Detail-oriented and able to maintain high standards of service quality and cleanliness. Passionate about the beauty, skincare, and wellness industry. Social media skills and content editing knowledge are an asset.

What We Offer

Simple and supportive team culture with room for personal growth Competitive pay and employee benefits after 6 months Ongoing training and product knowledge development Opportunity to work in a high-end, professional skincare environment
Job Type: Full-time

Pay: $17.85-$22.00 per hour

Expected hours: 40 per week

Benefits:

Dental care Extended health care Store discount
Experience:

Front desk: 1 year (required)
Language:

Mandarin (required) English (required)
Work Location: In person