Job Description

About Us

Vivid Tours is an industry leader in wine tourism throughout the Okanagan Valley. We are fast-paced, challenging, and engaging, and our goal is to foster an energetic, fun, safe and world class wine tour experience .

Company Description

Vivid Tours is growing and looking to add an amazing receptionist / administrative assistant to our already INCREDIBLE team!

Drawing on a decade of experience within the tourism industry and our passion for the Okanagan wine and beer culture, Vivid Tours provides a distinctive offering of experiences. Blending amazing and fun wine and beer experiences with knowledgeable guides, incredible partners and the most luxurious vehicles in the region, you'll quickly realize just how "VIVID" we are. Meticulous attention to detail is what we're all about, matched with a compensation package that's the best in the industry!

Responsibilities

Answering phone calls from customers about available wine tour packages and making appropriate recommendations Intaking / processing new bookings / confirming changes to existing reservations Interacting with customers to answer questions about rates, special offers, or other topics related to their wine tours Responding to guest emails related to booking inquiries or existing reservations Obtaining payments from customers for reservations made over the phone Data entry as required

Requirements

Strong customer service / hospitality skills Excellent communication skills Attention to detail / meticulousness Strong organization skills Upbeat and energetic personality!
Job Types: Full-time, Part-time, Casual, Seasonal

Pay: $23.00-$28.00 per hour

Benefits:

Casual dress Discounted or free food On-site parking Work from home
Work Location: Remote

Expected start date: 2026-02-23