Job Description

Overview

We are seeking a dedicated and organized Receptionist/Administrative Assistant to join our team. This role is essential in providing excellent customer service and administrative support within our clinical practice. The ideal candidate will possess strong communication skills, a friendly attitude, and the ability to manage multiple tasks efficiently while interacting with clients & therapists.

Responsibilities

Greet visitors and clients warmly, ensuring a positive first impression of the office. Handle client inquiries and provide exceptional support to ensure client satisfaction. Answer and manage phone calls, email, and text messages related to client care. Perform data entry tasks accurately and efficiently, maintaining up-to-date records. Maintaining an orderly front desk area. Utilize Client Management Software (Janeapp) Utilize Google Workspace for various administrative tasks. Maintain confidentiality of sensitive information in accordance with company policies. Collaborate with team members to ensure smooth office operations.

Requirements

Previous office experience is preferred, with a focus on administrative roles. Proficiency in Google Workspace applications. Good computer skills. Excellent organizational skills with the ability to prioritize tasks effectively. Strong attention to detail Exceptional customer service skills with a friendly attitude towards clients and colleagues. Experience in a medical or dental office setting is a plus but not required however priority will be given to candidates with a working knowledge of Janeapp. Ability to work independently as well as part of a team in a dynamic environment.
If you are passionate about providing outstanding client care while contributing to a positive workplace culture, we encourage you to apply for this exciting opportunity as our Receptionist/Administrative Assistant.

Job Type: Full-time

Pay: $19.00-$24.00 per hour

Expected hours: 37.5 per week

Benefits:

Casual dress Company events
Language:

English (required)
Location:

Kelowna, BC V1Y 8R4 (required)
Work Location: In person

Expected start date: 2025-09-29