Job Description

Sawaddee Massage and Wellness is looking for a new full-time receptionist to join our team! Our clinic specializes in massage therapy and acupuncture, and we are located in the Tamarack area. If you love working with people and have a great work ethic, we would love to meet you!

Some of your primary responsibilities would include the following:

Maintains a welcoming and professional manner when greeting and talking to clients. Receives calls and schedules client appointments efficiently. Receives and responds to all incoming emails. Handles all data entry of new patient files. Process client insurance claims through direct billing. Coordinates all reception services effectively and maintain a current and open communication line between reception staff to ensure continuity of day-to-day operations and patient/practitioner needs. Ensure timely communication with the clinic manager in the event of an incident or unsatisfied patient or practitioner. Monitor and loading laundry as necessary, as well as folding and put it in its designated area. Keeping Sawaddee's atmosphere calm, fresh, and relaxed.

Qualifications

Proficient in Microsoft Office and Google Suite Strong computer skills with data entry and clerical experience Excellent customer service and phone etiquette Experience with multi-line phone systems and front desk operations Familiarity with QuickBooks and bookkeeping practices Relevant experience in medical or dental office settings is a plus
Job Types: Full-time, Permanent

Pay: $15.00-$19.00 per hour

Additional pay:

Overtime pay
Benefits:

Company events On-site parking Store discount
Flexible language requirement:

French not required
Schedule:

8 hour shift Evening shift Monday to Friday Morning shift Weekends as needed
Ability to commute/relocate:

Edmonton, AB: reliably commute or plan to relocate before starting work (preferred)
Education:

Secondary School (preferred)
Work Location: In person