Job Description

About us

Clarington Physiotherapy Health and Wellness Centre Inc. is a multidisciplinary rehabilitation clinic. We are a well-established clinic that continues to grow due to our exceptional service and solid reputation within our community.
We have a passion for helping people get back to living their lives to the fullest!
Our incredible team includes physiotherapy, massage therapy, reflexology and dietetics.

We are looking for an enthusiastic Receptionist/Administration Assistant who is able to provide exceptional customer service to our clients. You must be friendly, caring, outgoing, hard-working, and goal-oriented. An ideal candidate is a team player who is willing to go above and beyond to ensure the best possible client experience.

The position requires initiative, self-motivation, problem solving skills and an ability to thrive in a fast paced environment.

"

Role Description

This is a part-time on-site role as a Receptionist/Administrative Assistant at Clarington Physiotherapy Health and Wellness Centre located in Courtice, ON. The role involves managing administrative tasks such as answering and directing calls, scheduling appointments, patient documentation, billing and reconciliation.

Qualifications:

Ability to perform well under pressure in a

VERY BUSY

environment

Outstanding customer service skills (1-2 years experience in customer service industry preferred)

Strong team player but have the ability to work independently and adapt to change

Excellent computer skills including Excel and Word

Excellent communication skills both written and verbal

Experience in front desk duties and multi-line phone systems

Exceptional organizational skills and ability to multi-task

Impeccable attention to detail

Strong problem solving skills

Strong ability to understand and resolve billing issues from multiple funders

Reconciliation experience

This is a part-time position. You must be available to work days and/or evenings as well as Saturdays.

Only successful candidates will be contacted for an interview.

Job Type: Part-time

Pay: From $18.00 per hour

Education:

Secondary School (required)
Experience:

Receptionist: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person

Expected start date: 2025-10-24