Job Description

Job Posting: Administrative Assistant - Cascade Orthotics

Location:

Calgary, AB

Job Type:

Full-Time | Monday-Friday

Start Date:

Negotiable

About Us:

We are a busy, patient-centered prosthetics and orthotics clinic located in Calgary, committed to providing exceptional care to individuals with mobility and limb differences. Our collaborative team is dedicated to restoring function and improving quality of life through innovative, personalized care.

Position Overview:

We are seeking a detail-oriented, friendly and personable

Administrative Assistant

to support our clinical and front-office operations. The ideal candidate is professional, organized, and able to thrive in a fast-paced healthcare environment.

Key Responsibilities:

Greet and check in patients, ensuring a warm and professional experience Schedule and confirm appointments Respond to patient inquiries via phone, email, and in person Maintain accurate and confidential patient records using electronic medical record (EMR) systems Prepare and submit funding and billing documentation for a variety of payers, including:

Alberta Aids to Daily Living (AADL)

Workers' Compensation Board (WCB)

Non-Insured Health Benefits (NIHB)

Alberta Health Services (AHS)

Private insurance and third-party agencies

Follow up on claim submissions, resolve billing issues, and track approvals Support clinicians with administrative tasks such as form preparation, ordering, and scanning Perform general office duties, including filing, supply management, and mail handling

Qualifications:

Previous experience in a healthcare or medical office environment preferred Strong familiarity or willingness to learn AADL, WCB, NIHB, and AHS billing procedures Excellent attention to detail and ability to manage sensitive financial and patient data Proficient with EMR systems and Microsoft Office (Word, Excel, Outlook) Strong communication skills, both written and verbal Friendly, professional, and patient-focused demeanor

What We Offer:

Competitive wage commensurate with experience Health spending account Opportunities for professional development Supportive and inclusive team environment

To Apply:

Please email your resume and a brief cover letter to rob@cascadeorthotics.com. We appreciate all applications; only candidates selected for an interview will be contacted.

Job Type: Full-time

Pay: $23.00-$30.00 per hour

Expected hours: 32 - 40 per week

Benefits:

Mileage reimbursement Paid time off
Work Location: In person