Job Description

About eliane's:

Passion for our craft and exceptional customer care has remained at the heart and soul of eliane's since our first salon opened its doors over 40 years ago. We are an industry leading salon in Vancouver and proud of the environment that has been cultivated here with a team that has become more like a family.

We are looking for a receptionist who is friendly and welcoming to join our amazing team. Working out of our Point Grey location you will be the first point of contact for clients when booking and entering the salon as well as the last person they talk to when they leave. Because of this, we are looking for someone who can maintain exceptional customer service while multi-tasking in a fast paced environment.

Responsibilities

Welcome and greet guests when they come to the salon Professionally answer phones and emails and accurately book appointments Accurately manage schedule for stylists according to preference and availability Check-out clients after their receive their services and when purchasing product Learn about our retail line and be able to recommend with help from our stylists Ensure reception and retail area is presentable, clean and tidy

Skills

Work experience as a Receptionist is preferred Professional customer service and communication skills are necessary Ability to multi-task in a client-facing role and work well under pressure Must be willing to listen and effectively respond to a variety of people's needs
Job Types: Full-time, Part-time

Pay: $18.00-$20.00 per hour

Schedule:

Day shift Monday to Friday Weekends as needed
Ability to commute/relocate:

Vancouver, BC: reliably commute or plan to relocate before starting work (required)
Application question(s):

When is your expected start date?
Education:

Secondary School (preferred)
Experience:

Front desk: 1 year (preferred) Customer service: 1 year (preferred)
Work Location: In person