Job Description

Are you someone who thrives on connection? Do you light up a room just by walking in? Are you ready to be the heartbeat of a vibrant, fast-paced environment where pets, people, and purpose collide?

At Petfinity, we're more than a pet facility--we're a movement. We believe that extraordinary customer service doesn't start with a smile--it starts with intention. As our Receptionist, you won't just answer phones and greet clients--you'll set the tone for the entire Petfinity experience.

This is not your average desk job. This is your chance to:

Be the first face and voice of a company that changes lives--furry and human. Handle multiple priorities with grace, grit, and gratitude. Lead with energy, empathy, and a solutions-focused mindset. Make people feel seen, heard, and valued every single day.

You'll be:

Welcoming guests with warmth and efficiency Managing bookings across daycare, boarding, grooming, and more Communicating with clarity and compassion Supporting team members and jumping in where needed Keeping things organized in a dynamic, high-volume environment Working evenings and weekends as part of a flexible, rotating schedule

What You Bring:

A passion for people and pets A calm presence under pressure Strong communication and multitasking skills A "let's make it happen" attitude Prior customer service experience (bonus if it's pet-related!)

Perks & Benefits That Elevate Your Life:

Competitive hourly wage with growth potential Health & dental benefits for full-time team members Team discounts on services, retail, and pet care Access to continuing education & personal development A fun, supportive, purpose-driven team Real opportunities to grow your career within Petfinity Oh--and daily tail wags, puppy kisses, and a workplace that feels goodto be in

Why Petfinity?

Because we don't just care for animals--we elevate lives. We foster growth, encourage big thinking, and believe every team member is a leader in their own right. If you're ready to step into a role where service meets soul, this is your moment.

Ready to rise? Apply today.

Make every conversation count. Make every guest feel like the only one in the world. Make it legendary.

Job Types: Full-time, Part-time

Pay: $18.00-$22.00 per hour

Benefits:

Dental care Extended health care On-site parking Paid time off Store discount
Experience:

Customer service: 5 years (preferred)
Work Location: In person