Job Description

Job Overview

We are seeking a professional and organized Receptionist to join our team. The ideal candidate will serve as the first point of contact for visitors and callers, providing exceptional customer service and administrative support. This role requires excellent communication skills, strong organizational abilities, and proficiency with a computer. Previous experience in a nail salon is a plus, but not mandatory. The Receptionist will play a vital role in maintaining a welcoming environment and ensuring smooth daily operations.

Duties

Greet visitors and clients in a courteous and professional manner at the front desk Manage phone calls and messaging; and social media Schedule appointments and maintain calendars using the online booking system Perform data entry tasks accurately into various databases and daily reports Handle incoming and outgoing texts, mail, emails, and correspondence. Maintain filing systems, both electronic and paper-based, ensuring easy retrieval of documents Assist with administrative tasks such as proofreading documents, preparing reports, and updating records Support bookkeeping activities related to billing or invoicing as needed Provide customer support by addressing inquiries promptly and professionally Ensure the reception area remains tidy and organized throughout the day

Skills

Proficiency with Microsoft Office Suite (Word, Excel, Outlook) and Google Workspace applications Strong computer skills with experience in data entry and office management software Excellent phone etiquette with experience scheduling Previous clerical or administrative experience preferred; nail salon and/or office experience is a plus Exceptional organizational skills with attention to detail in filing, proofreading, and record keeping Ability to handle customer service interactions professionally and courteously Strong typing skills for efficient data entry and correspondence preparation Knowledge of Nail services or nail procedures is advantageous and preferred, but not required Ability to multitask effectively in a fast-paced environment while maintaining professionalism
NOTE: For a faster reponse or job inquiry, please message us on our business Instagram @nailsonqueentoronto

Job Type: Part-time

Pay: From $17.60 per hour

Expected hours: 8 - 24 per week

Benefits:

Company events Store discount
Work Location: In person