Job Description

About Us:

At

Yorkdale Dufferin Mazda

, we take pride in delivering exceptional service and a welcoming environment to every guest. We're looking for a friendly, professional, and organized

Receptionist

to be the first point of contact for our dealership.

Position Overview:

The Receptionist is responsible for greeting customers, handling telephone communications, managing basic administrative tasks, and ensuring the front desk and reception area operate smoothly. This position plays a key role in creating a positive first impression for our customers and supporting daily dealership operations.

Key Responsibilities:

Operate a multi-line phone system and direct calls to the appropriate department in a courteous and professional manner. Take accurate messages and relay information promptly. Greet and assist walk-in customers and visitors. Distribute incoming mail and faxes; coordinate courier pickups and deliveries. Process customer payments, petty cash, cheque requisitions, and assist with customer accounts. Respond to emails and inquiries in a timely and professional manner. Maintain the cleanliness and presentation of the reception and waiting areas. Handle basic data entry, filing, and clerical duties as assigned. Support the Parts and Sales departments with administrative tasks, including dealer trade invoicing and vehicle inventory updates. Assist with daily licensing and documentation when required.

Qualifications:

Previous experience as a receptionist or in customer service (automotive experience an asset). Excellent communication and interpersonal skills, both verbal and written. Professional appearance, friendly personality, and strong attention to detail. Ability to multitask and work efficiently in a fast-paced environment. Proficiency in Microsoft Office (Word, Excel, Outlook). Experience with ADP/CDK or similar dealership management systems is an asset. High school diploma or equivalent required.

Why Join Us:

Competitive compensation Supportive and team-oriented workplace Opportunity to grow within the automotive industry Work for a reputable Mazda dealership recognized for its customer service excellence

Working Conditions:

Fast-paced dealership environment Extended periods of sitting and telephone use Evenings and weekends required
Job Types: Full-time, Permanent

Pay: $17.75-$18.75 per hour

Benefits:

Dental care On-site parking Vision care
Experience:

Customer service: 1 year (required) Receptionist: 1 year (required)
Language:

English (required)
Work Location: In person