Job Description

Liberty Tax Saskatoon is hiring Office Receptionist for the 2025 tax filing season.

Vacancy at multiple locations.

All applicants: please include in your cover letter your availability for weekdays and weekends from February 18th to May 2nd. Applications without this information may not be considered.

Position: Office Receptionist

Coordinates and manages the initial greeting of customers, incoming phone calls, the appointment calendar, passing out completed returns, and making client packets. The receptionist should also handle other clerical duties as assigned by the office supervisor or general manager. Basic tax knowledge is an important advantage.

• Character Traits and Skills:
- Excellent telephone etiquette
- Friendly and outgoing
- Organized
- Courteous
- Patient
- Able to handle stress

• Duties:
- Greets customers in office and determines their service needs
- Answers incoming phone calls with courtesy
- Coordinates client flow, inquiries, and schedules appointments for customers on the phone and in person
- Prepares client service packets and has customers begin appropriate paperwork before their interview
- Calls prior customers to schedule appointments
- Maintains the return filing cabinet, handles return pickups
- Maintains office appearance
- Assists in preparation of courier pouches and receives, organizes and files incoming material
- Handles client complaints professionally and refers customers to the individual who can assist them - Performs most office administrative requirements

••Potential career path to become a tax professional.

Job Types: Full-time, Part-time, Seasonal
Contract length: 3 months

Pay: From $15.00 per hour

Expected hours: 20 - 40 per week

Flexible language requirement:

• French not required

Schedule:

• Day shift
• Monday to Friday
• Weekends as needed

Education:

• Secondary School (preferred)

Experience:

• receptionist: 1 year (preferred)

Work Location: In person

Application deadline: 2025-02-21
Expected start date: 2025-02-20