Job Description

Location:

Richmond Hill, ON

Job Type:

Part-time (Late Afternoon-Evening, including weekends)

About Us

Opulence Global is a Canadian-based luxury brand house with a global presence, renowned for our designer fashion lines and advanced health and personal care innovations. With nearly two decades of success and an expanding international footprint, our newly renovated headquarters and flagship FERI Showroom reflect our commitment to excellence, exclusivity, and innovation.

The Role

We are seeking a polished, professional, and customer-focused

Receptionist

to be the first point of contact at our Headquarters and FERI Showroom. This role is ideal for someone who thrives in a fast-paced, luxury environment and enjoys delivering exceptional customer service. A background in

sales or client relations

is considered a strong asset.

Key Responsibilities

Greet and welcome guests, distributors, and VIP clients with professionalism and warmth. Answer and direct incoming calls, emails, and inquiries in a timely and professional manner. Provide information about our showroom, products, and events. Support sales and showroom activities, assisting clients with inquiries and purchases when needed. Maintain a polished and organized reception and showroom environment, including light cleaning and upkeep of common areas. Manage incoming and outgoing mail, deliveries, and courier services. Provide administrative support to the Head Office team as required.

Qualifications

Previous experience in a

receptionist, front desk, or customer-facing role

.

Sales background

or luxury retail experience is an asset. Excellent verbal and written communication skills. Strong organizational skills with attention to detail. Professional appearance, demeanor, and customer service orientation. Proficient with Microsoft Office Suite; familiarity with CRM systems is a plus. Ability to multitask and work independently in a fast-paced environment.

What We Offer

An exciting opportunity to represent a

Canadian luxury brand

with global recognition. A beautifully renovated, luxury

headquarters and showroom environment

. Opportunities for growth and career development within a global company. A collaborative and supportive team culture.
Job Type: Part-time

Pay: $18.00-$24.00 per hour

Expected hours: 25 - 35 per week

Benefits:

Company events On-site parking Paid time off Store discount
Education:

Secondary School (required)
Experience:

receptionist: 3 years (required) Customer service: 2 years (required)
Language:

Mandarin (preferred) Somali (preferred)
Work Location: In person