Job Description

Job Title:

Office Receptionist

Location:

Nak'azdli Whut'en Satellite Office, Prince George

Number of Positions:

1

Employment Type:

Full-Time

Wage:

$21.05 - $24.34 based on experience

About Us

Nak'azdli Whut'en is a proud Dakelh First Nation located near Fort St. James, British Columbia. Our community is deeply rooted in Dakelh culture, language, and values, emphasizing a connection to the land and a commitment to the well-being of our people. We are dedicated to creating inclusive and supportive services that reflect our culture and respect the unique perspectives and needs of our members. At Nak'azdli Whut'en, we strive to provide community-focused health and social services that uphold Indigenous values and address the distinct challenges facing our community.

Job Summary

The Office Receptionist serves as the first point of contact for visitors and clients, providing a welcoming and professional environment. This role is responsible for managing front desk operations, handling incoming calls and emails, scheduling appointments, and supporting general administrative tasks. The receptionist ensures smooth day-to-day operations and contributes to a positive and organized workplace.

Responsibilities and Duties

Reception:

Greet visitors to the administration office in a professional and friendly manner. Answer incoming telephone calls courteously and promptly. Take accurate messages and forward calls to appropriate staff members. Determine visitors' needs and direct them to the correct department or personnel. Answer routine inquiries and provide general information. Maintain accurate records of staff attendance, including those away at meetings and expected return times. Monitor and manage the general mailbox and distribute messages accordingly. Keep the reception area clean, tidy, and free of clutter. Manage bookings for the community hall and boardrooms, including scheduling, confirming reservations, maintaining booking calendars, and coordinating room set-up or special requirements as needed.

Administrative Support:

Provide general clerical support to the administration office and other departments as needed. Type, photocopy, compile, and distribute letters, memos, reports, and other documents. Operate standard office equipment such as printers, copiers, and fax machines. Update and distribute the internal telephone directory as changes occur. Arrange courier services (e.g., Purolator, DHL) for sending and receiving packages. Monitor the functioning of phone answering systems and mailboxes.

Office Security and End-of-Day Procedures:

Ensure all office windows and doors are locked and secured at the end of each workday. Turn off heaters, coffee makers, and other appliances at the end of the day.

Other:

Perform other duties as assigned by the supervisor.

Knowledge, Abilities & Skill Requirements:

High school diploma or equivalent (preferred). Proficiency with Microsoft Word, Excel, and email. Knowledge of standard office procedures and equipment. Strong written and verbal communication skills. Excellent time management and organizational abilities. Ability to interact with the public respectfully, sensitively, and professionally. High degree of professionalism, honesty, and confidentiality. Strong team player with a positive work ethic and attitude. Valid BC Class 5 Driver's License. Must pass a Criminal Record Check and Vulnerable Sector Check. Willingness and ability to work flexible hours, including evenings and weekends, as needed. Reliable transportation and willingness to travel as required.

Working Conditions:

Frequent interaction with the public, phone usage, and email communication. Prolonged periods of computer use and sitting. Manual dexterity required for operating office equipment. Occasional exposure to individuals who may be upset, frustrated, or angry. Required to work occasional evenings, weekends, or overtime for events or special circumstances.

Hours of Work

Regular hours of work will be from 8:00am - 4:00pm for 7 hours per day from Monday to Friday up to 35 hours per week. It is expected that all work will be completed within your regular working hours, however, you may be required from time to time to work outside your normal hours of work.

Indigenous Commitment Statement

"Nak'azdli Whut'en is committed to fostering a culturally safe and inclusive work environment that reflects the values, traditions, and aspirations of Indigenous peoples. We actively encourage and prioritize applicants from First Nations, Metis, and Inuit communities to apply. We recognize the importance of cultural knowledge and experience, and we honor and respect Indigenous ways of knowing and being."

Application Instructions

Nak'azdli Whut'en offers the opportunity to lead with purpose and create meaningful change for our community. As the

Office Receptionist

you will have the chance to shape the future, empower a talented team, and build a legacy that reflects our values and aspirations. If this aligns with your career goals, we encourage you to apply directly through our job posting. You can also send us an email with your resume, cover letter and three references at jobs@nakazdliwhuten.ca