Job Description

Receptionist / Optical Assistant

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About Us

Dr. David Oliphant Optometry is a welcoming, patient-focused optometry clinic dedicated to providing high-quality eye care and exceptional customer service. We pride ourselves on creating a positive experience for our patients in a supportive and professional environment. We're looking for a reliable and friendly individual to join our team as a

Receptionist/Optical Assistant

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Job Overview

This dual role is perfect for someone who enjoys both administrative tasks and working directly with patients. You'll manage front desk responsibilities and assist with frame selection, eyewear fittings, and optical sales.

Responsibilities

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Reception Duties

Greet and check in patients in a professional and friendly manner Answer phone calls, schedule appointments, and manage the daily schedule Process insurance claims and patient payments Maintain accurate patient records and uphold confidentiality Send appointment confirmations and follow-up messages Perform general administrative tasks (filing, scanning, data entry)
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Optical Assistant Duties

Help patients select frames and lenses based on their needs and preferences Take frame and facial measurements for proper fit Educate patients about lens options, coatings, and current promotions Submit, track, and receive eyewear orders Perform minor frame adjustments and repairs Keep the optical dispensary organized, clean, and well-stocked

Qualifications

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High school diploma or equivalent (required) Prior experience in a medical or optical office is an asset, but not required Strong customer service and communication skills Comfortable using office software and scheduling systems Detail-oriented and able to multitask in a fast-paced environment Willingness to learn and grow with the team Friendly, professional demeanor with a team-player attitude

How to Apply

Apply directly through Indeed with your resume and a brief cover letter explaining why you're a great fit for this role. We thank all applicants for their interest; however, only those selected for an interview will be contacted.