Job Description

This is an 18-month fixed-term contract position covering for a maternity leave. Desired start date of January 15, 2026.

ECO Medical Equipment is one of the largest home medical equipment vendors in Western Canada and has been serving Edmonton and the surrounding area with quality home care mobility and accessibility equipment for 40 years. We know that our clients depend on us to provide them with high quality products and efficient support and service.

We are looking for a self-motivated individual that is looking for a fulfilling career opportunity in the home medical equipment industry as a

Receptionist (Maternity Cover)

at our high-volume Edmonton location. The Receptionist is responsible for professionally managing incoming calls via the switchboard, directing them to the appropriate departments as well as additional administrative support.

This individual should be comfortable dealing with vulnerable people that have various special needs and be empathetic to their circumstances. If you possess the skills required, are passionate about helping people and thrive working in a fast-paced family-oriented work environment we would love to meet you!

The ideal candidate would possess the following skill sets:

Patience, compassion and strong listening skills Clear communication and a positive attitude Excellent time management capabilities and flexibility Client focused including going above and beyond so our clients leave feeling everything has been taken care of for them Willingness to learn and develop new skills Computer skills Ability to type efficiently and spell correctly Maintain a high level of accuracy in preparing and entering information

Responsibilities:

Answer incoming calls efficiently and direct them to the appropriate person Greet clients with a cheerful welcoming attitude if Inside Sales reps are not available General Administrative Support upon request - Filing of NIHB, DVA, Bigstone, "Accounting" invoice copies, "Client Files" invoice copies, Archives, Year End office files, etc. Mailing out all invoices Employee Distribution - Memos, Faxes, Confirmations, etc. Receive AADL Invoice packages from Accounting and file accordingly Keep the front counter and coffee/waiting area tidy. Order supplies in the coffee area are low prior to running out Compile, copy, sort and file records of office activities, business transactions and other activity Order office supplies and toner Display respectful behavior at all times to employees, clients, managers and stakeholders

Minimum Education and Experience

High School graduate Customer service experience Reception experience Knowledge of AADL/Blue Cross an asset
We thank all applicants for their interest, but only those selected for an interview will be contacted. Closing date would be as soon as possible pending the hire of a suitable candidate.

Job Types: Full-time, Fixed term contract

Pay: From $18.00 per hour

Benefits:

Dental care Disability insurance Employee assistance program Extended health care Life insurance On-site parking Paid time off Store discount Wellness program
Experience:

Administrative: 1 year (preferred)
Work Location: In person