Job Description

Ed Learn Ford is a proud member of the AutoIQ Dealership Network

that consists of 16 physical dealerships throughout Central and Southern Ontario representing multiple brands including: Luxury (BMW, Lincoln), Import (Hyundai, Toyota), & Domestic (Ford, GM, Chrysler) as well as AutoIQ.com, our online retail store. We are ambitious, innovative and forward-thinking and we strongly believe that our people are our greatest asset. As lifelong students of our craft, we pursue improvement at every turn. We do not settle for \xe2\x80\x9cBest\xe2\x80\x9d because our quest to improve and grow doesn\'t have a finish line.

We are currently seeking a Receptionist to join our team of customer focused professionals within our high volume and process-driven dealership.

Purpose/Summary of Position:

This role is responsible for providing a consistently exceptional customer experience, following established processes and procedures for their role and achieving targeted goals and objectives. This role is also responsible for ongoing collaboration with fellow team members and improving efficiencies whenever possible.

As the \xe2\x80\x9cdirector of first impressions\xe2\x80\x9d for the dealership, the Receptionist maintains a consistently professional appearance, a friendly and welcoming disposition with customers, guests and staff and maintains a positive and courteous demeanour in all interactions. In addition to operating a busy multi-line phone system, in-person guest greeting and sales coordination, the Receptionist is also responsible for various administrative duties which may include posting payments, new and used inventory stock-in, dealer trade coordination, CRM tracking and other administrative functions as required.

Required Qualifications:

Our ideal candidates understand that customers have a choice in where they purchase and service their vehicles, and therefore demonstrate a commitment delivering unparalleled service to show our customers real value for their hard-earned money.

• Energized by challenges; driven to improve efficiencies, learn and grow
• Proactive self-starter with a desire for accountability
• Passion for delivering a consistently exceptional customer experience
• Operates with the highest level of integrity
• Exceptional initiative, high energy and positive attitude
• Process driven with impeccable organization and prioritization abilities
• Exceptional problem solving and conflict resolution skills
• Impeccable follow-through and commitment to building and cultivating relationships

Candidates must possess:

• Minimum High School Diploma
• Post-Secondary Education Preferred
• Previous customer service/administrative experience required

What We Offer:

• Operating partner infrastructure: We provide opportunities for advancement all the way up to ownership in the business
• Shared Core Values and Operating Principles across our dealership network
• Commitment to an exceptional employee experience
• Full benefit programs & competitive compensation plans
• Employee and Family Assistance Program
• Collaborative work environment & group support

Qualified applicants are invited to apply with resume and cover letter.

AutoIQ is an equal opportunity employer which values diversity in the workplace. If you require accommodation in order to participate in the hiring process, please contact us at 705-735-8895 or hr@autoiq.ca to make your needs known in advance.

#IQETC

Ed Learn Ford

Department

Admin

Employment Type

Full Time

Pay

$17-$18/hr

AutoIQ