Job Description

As a respected provider of eye care services since 2006,

Dr. Rahim Hirji

and his team take immense pride in delivering exceptional services to patients. As the first point of contact for our practice, the receptionist plays a pivotal role in creating a positive and welcoming environment. A friendly demeanor, strong communication skills, and attention to detail are qualities that resonate with the values we uphold. We are seeking an individual who can embrace these ideals, while also contributing to routine orders of the office, in addition to strong efforts in glasses sales.

We are looking for a

Receptionist

to join our team. The Receptionist will be the first point of contact for our clients. The ideal candidate will be friendly, organized, detail-oriented, and able to work autonomously. We are looking for someone who can provide a high level of customer service while also ensuring that the front desk is well-stocked, organized, and ready to serve our clients.

Responsibilities:

Provide a warm and welcoming reception to all patients and visitors Schedule appointments and maintain an organized appointment calendar Professionally manage phone calls and emails, addressing inquiries promptly Accurately document patient information and maintain records Ensure seamless patient check-in and check-out processes Collaborate with the medical team to optimize patient flow and satisfaction Assist in administrative tasks, including insurance verification and payment processing Showcase and educate patients about our glasses and eyewear options Actively engage in glasses sales, including frame selection and order processing Maintain a clean & tidy environment in the office Perform othet duties as needed or requested by management

Qualifications:

Previous experience in reception, customer service and or sales is preferred Friendly and approachable demeanour with excellent interpersonal skills Strong verbal and written communication abilities Exceptional organizational skills and the ability to multitask High attention to detail and accuracy Proficiency in office software and electronic medical record systems is preferred Interest in eyewear fashion and a willingness to learn about optical industry
We offer a competitive compensation package along with opportunities for career advancement within our practice. If you're excited about the possibility of contributing to a vibrant and patient-focused optometry office with a focus on glasses sales, we would love to hear from you.

Job Types: Full-time, Part-time, Permanent

Pay: $19.00-$24.00 per hour

Benefits:

On-site parking Store discount Vision care
Work Location: In person