Job Description

Our client is in a phase of rapid growth, and we\'re on the lookout for exceptional individuals to join our dynamic team. If you excel in customer service, have the knack for engaging in meaningful conversations, and are fluent in Qu\xc3\xa9b\xc3\xa9cois French, we want you!We are not your typical phone answering service. Our approach is unique - each of our numerous clients is matched with a dedicated professional whom they know and trust. This individual handles calls as if they were situated right in the client\'s own office. Our service is proven to work wonders for businesses of all sizes and shapes. At our company, you are not just a number; you are a unique and remarkable individual who truly makes a difference. We stand by you every step of the way, from celebrating personal milestones and special occasions to offering a range of perks and benefits (including healthcare and a 401k plan), outstanding career guidance, and promising advancement prospects.Our business is expanding rapidly, and we have a lot to offer you: a distinctive office environment, a vibrant and inclusive culture, eco-friendly workspaces, and did we mention our legendary parties? We certainly know how to celebrate in style!We currently have numerous full-time and part-time positions available, and all we\'re missing is YOU!About the RoleAs one of our esteemed Receptionists, you will undergo comprehensive training that equips you with all the skills required to become an essential part of the team.Your role will involve representing our client to a portfolio of clients and, in turn, representing those clients effectively. You\'ll impress their callers by leveraging your exceptional customer service and relationship-building abilities. Working as an integral part of our fast-paced and growing team, your responsibilities will include:

• Handling inbound phone calls promptly and efficiently, ensuring that clients never miss a call.
• Entering caller information into our system accurately and promptly.
• Delivering the highest levels of customer service to clients consistently.
• Maintaining a fabulous attitude towards delivering exceptional customer service.
• Exhibiting a confident telephone manner with excellent communication and interpersonal skills.
• Demonstrating accurate and timely data entry skills.
• Being available to work on weekends (including both Saturday and Sunday).
• Being available to work during holidays.

What You\'ll EnjoyWhen you work join our Remote Team, you\'ll benefit from:

• Comprehensive and expert training to help you thrive.
• A remote work environment
• Long-term career growth opportunities across the business.
• A competitive starting salary of $15.50 per hour with rapid pay progression (salary increases to $16.50 per hour after 6:00 PM).
• Company-sponsored snacks.
• Shift incentives and opportunities for overtime.
• A comprehensive benefits package, including healthcare, dental and vision insurance, a 401k plan, and life insurance.
• Generous annual paid time off (11 days or 88 hours), accrued at a rate of 0.916 days per month, or pro-rata for part-time employees.

Join us on this exciting journey and become a valued member of our team. Discover the extraordinary world of customer service and the abundant opportunities that await you. Come aboard as an Entry-Level Customer Service Professional fluent in Qu\xc3\xa9b\xc3\xa9cois French and embark on a fulfilling and promising career with us!Powered by JazzHR

NorthPoint Search Group