Receptionist Cum Telephone Operator

Wasaga Beach, ON, CA, Canada

Job Description

Job Summary


We are seeking a dedicated and detail-oriented Phone Operator to join our team. The ideal candidate will possess strong communication skills and a customer-focused mindset, ensuring that all inquiries are handled efficiently and professionally. This role involves managing multi-line phone systems, providing exceptional customer service, and performing various administrative tasks to support our operations.

Responsibilities



Answer incoming calls promptly and professionally, utilizing excellent phone etiquette. Provide customer support by addressing inquiries, resolving issues, and directing calls to appropriate departments. Maintain accurate records of calls and messages using data entry skills. Assist with clerical duties such as filing, typing, and proofreading documents. Manage front desk operations, greeting visitors and ensuring a welcoming environment. Utilize Microsoft Office and Google Workspace for document creation and communication. Perform bookkeeping tasks as needed, including basic accounting functions using QuickBooks. Collaborate with team members to enhance organizational efficiency and improve service delivery. Ensure confidentiality and compliance with company policies in all interactions.

Experience



Previous experience in a phone operator or customer service role is preferred. Familiarity with multi-line phone systems is essential. Proficiency in Microsoft Office Suite (Word, Excel, and QuickBooks Experience in a bookkeeping role. Strong organizational skills with the ability to manage multiple tasks effectively. Excellent typing skills with attention to detail for accurate data entry and documentation. If you are an enthusiastic individual looking to contribute to a dynamic team while honing your administrative skills, we encourage you to apply for the Phone Operator position today!
Job Types: Part-time, Permanent

Pay: $17.20-$18.00 per hour

Expected hours: No less than 12 per week

Benefits:

Casual dress Work from home
Education:

Secondary School (preferred)
Location:

Wasaga Beach, ON L9Z 1R6 (required)
Work Location: Hybrid remote in Wasaga Beach, ON L9Z 1R6

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Job Detail

  • Job Id
    JD2885952
  • Industry
    Not mentioned
  • Total Positions
    1
  • Job Type:
    Part Time
  • Salary:
    Not mentioned
  • Employment Status
    Permanent
  • Job Location
    Wasaga Beach, ON, CA, Canada
  • Education
    Not mentioned