Job Description

DO YOU WANT A CAREER? DO YOU WANT FAMILY/WORK LIFE BALANCE? DO YOU LIKE GIVING BACK TO SOCIETY AND PROVIDING SUPPORT TO CALGARIAN SENIORS? IF SO, COME WORK AT SILVERA FOR SENIORS.

We currently have a \'Receptionist\' (casual) opportunity at Silvera for Seniors. This position is based at Aspen Commons located at 1171 Bow Valley Lane NE, Calgary. What is so exciting about this position is that you get to work and support our Supportive Living Communities. One gets to know, support and have FUN with the many senior residents along with building internal relationships with your colleagues throughout the organization.

Come build a career with our committed, high-performing team and make a positive difference in the lives of others.

• Our singular purpose: Live your best life.
• We value accountability, honesty, relationships, and innovation.

ONE CAN:
Find meaningful work with seniors.

Enjoy working on a high-performance team while making a difference in the lives of independent seniors.

Choose to work at one of our many communities across Calgary. (This position provides this opportunity)

Benefit from flexible hours, shift differentials, career advancement.

Hours of work: Shift times vary and the applicants must be available for ALL times as shown below. Shifts are any day of the week (Monday to Sunday. inclusive). As a \'Casual\' employee you would provide and commit to at least 4 days of the week and schedules will be given two (2) weeks in advance) Candidate must be willing to support other communities and must be willing to cross train.

Shift timing varies - 10:30am to 7:00pm, 9:00am to 5:30pm

Reporting to the Administrative Coordinator, the Receptionist is responsible to ensure the efficient day-to-day operation of the reception area, and support the work of management and other staff. Serves as an ambassador for Silvera and our seniors by providing excellence in administrative support.

Responsibilities:

• Serves residents, visitors, and families, by greeting, welcoming, and directing them appropriately in a professional and friendly manner.
• Provides support to the Administrative Coordinator and completing the accounting for residents as per Silvera Process, Procedure, and Policy, including associated paperwork and follow-up.
• Enter maintenance requests or repairs into Info Tracker, Responds to all emergency situations including associated follow-up paperwork, Provide tours to visitors and potential residents , Answer, screen, and forward any incoming phone calls while providing basic accurate information with a professional and courteous manner, Receives and sort daily mail including deliveries from couriers and prepares the mailbag.
• Maintains security of the community by following procedures and controlling access to the building (monitor security camera\'s, visitor logbook).
• Perform other clerical tasks such as filing, photocopying, collating, faxing, etc. Communicates all resident issues and concerns to the Administrative Coordinator or Community Manager.
• Works to support Silvera\'s service vision and goals; assuring consistent quality in administration duties across Silvera communities. \xe2\x80\xa2 Support management in ensuring all Supportive Living Accommodation Licensing Act standards related are adhered to.
• Prepares and sends outgoing faxes, mail, and courier parcels, Forwards voice-mail from the general mailbox to the appropriate staff member. To assist Community Management in the Outbreak Response Program by ensuring compliance with Silvera\'s Outbreak Guidelines and the Alberta Health Services Outbreak protocols.
• Participates and promotes the Health and Safety Program and attends other committees as requested. Perform other tasks as assigned

Qualifications:

• Completion of Grade 12 Diploma or a GED.
• A minimum of two (2) years\' receptionist or administration experience.
• Proficient with Microsoft Office products (Excel, Outlook & PowerPoint)
• Excellent customer service skills and the ability to relate to seniors. Strong communication skills - both written and oral.
• The ability to work independently with minimal supervision. Must possess a flexible, willing and positive attitude and be a team player.
• Needs to be well organized and able to meet deadlines.

What do we offer:

• Competitive wage and benefits.
• Training is provided
• Personally rewarding work as a part of great team
• Career advancement opportunities

Silvera is a leading advocate and caring provider of homes and services for older Calgarians. We offer non-profit service to more than 1,659 residents and have continued to do so proudly for over 60 years.

Silvera employees create positive impact every day. Together, we serve people who make their home with us, including in our supportive living communities, which provide meals, housekeeping and Active Aging programs. Silvera provides a respectful, inclusive, diverse workplace. Our employees work hard to make our communities the safe, comfortable places residents call home. We offer employment opportunities in dining, housekeeping, maintenance and administration. We reward staff through training, recognition and opportunities for growth. We offer flexible full-time, part-time and casual hours, and lieu time.. Our communities are located in all quadrants of Calgary and our head office is located on Macleod Trail near Chinook Centre.

Come build a career with our committed, high-performing team and make a positive difference in the lives of others.

• Our singular purpose: Live your best life.
• We value accountability, honesty, relationships and innovation.

We thank all applicants; however, only those selected for an interview will be contacted.

Due to the current high volume of applications, we will not be accepting phone calls about individual applications.

All pre-screen questions must be answered completed for an application to be processed.

In accordance with the Alberta Accommodation Standards, all successful candidates are required to complete a criminal record check prior to commencing employment and all offers made are contingent upon a successful criminal record check.

For further information on us, please visit our website:

Silvera for Seniors