Job Description

About Dentons
Dentons is designed to be different. Our firm leads the way in a rapidly changing legal marketplace. We challenge the status quo and deliver consistent results as well as uncompromising quality and value to our clients. Our global presence is renowned with over 20,000 individuals in more than 200 offices across 82 countries.

Dentons Canada is committed to its people and communities. We are consistently recognized as an employer of choice having received numerous awards including being selected as one of Canada\'s Top 100 Employers (2023); Canada\'s Top Employers for Young People (2023); Canada\'s Best Diversity Employers (2022); Mansfield Rule 4.0+ Certification; Chambers Diversity & Inclusion Awards, North America 2021; and Canada Law Awards for Pro Bono Initiative of the Year 2021.

This role is an opportunity for you to join the world\'s largest law firm, a firm that offers opportunities to build your career while growing your skills and deepening your expertise.

POSITION SUMMARY

We are looking for a client service and team oriented individual to project the image of our Firm in the position of Receptionist. The successful candidate will have a warm and friendly demeanor, willingness to deliver excellent customer service to both internal and external clients and be able to build rapport with all clients and members of the Reception and Hospitality Team. A client-care attitude, polished approach and professionalism are required. The hours are generally Monday to Friday from 8:00am to 4:00pm, due to the nature of the role, flexibility to work overtime may be required to meet the demands of the position.

RESPONSIBILITIES

• Offer a friendly and professional greeting to clients and visitors to the Firm.
• Provide switchboard services by routing telephone inquiries and providing Firm information.
• Provide a timely response to all inquiries.
• Maintain accurate Reception records.
• Proficiency with meeting room bookings and meeting requirements, including ordering of last minute food and beverage requests for meetings.
• Accuracy and attention to detail are vital in this role.
• Participate in the Firm\'s Emergency Response and security procedures.
• Offer refreshments to clients and visitors, maintain a tidy reception and client waiting area at all times.
• Assist Hospitality Team.
• Other duties as assigned.

REQUIREMENTS

• Office Administration Certificate would be an asset.
• Previous reception/switchboard experience or related professional office experience considered an asset.
• Professional appearance, conduct and confidentiality are vital to this role.
• Strong interpersonal skills including excellent written and verbal communication and a confident professional telephone manner are required.
• Proficient with Microsoft Office Products including Outlook as well as online meeting room booking systems and switchboard programs.
• Excellent organizational and time management skills.
• Aptitude for multi-tasking, prioritizing and solving problems in a fast paced environment.
• Bring a positive and cheerful attitude and approach to work.
• The desire to provide outstanding customer service even when faced with challenging situations, with an ability to take initiative, be flexible and work well under pressure.
• Self-motivated and can work effectively both independently and as a part of a team.

WHAT WE OFFER

• Join a firm that is recognized as one of the top 100 employers in Canada (2023)!
• Competitive salary and benefits package
• Generous allowance of flex and vacation days
• RRSP matching program
• Opportunities for professional growth
• Short and long term disability insurance
• Subsidized fitness program
• Various social events and activities throughout the year
• Flexible work arrangements

*We thank all applicants who apply, however only candidates selected for an interview will be contacted.

Equal Opportunity Statement

At Dentons Canada, inclusion, diversity and equity (ID&E) are not just ancillary values, they are foundational to our business. We believe that ID&E is essential to the shared success of our team and our clients. Our forward-thinking and inclusive culture supports the professional development of all our people, enhances the leading services we offer to our clients, and informs our commitment to make a positive impact in the communities where we live and work. As a testament to our commitment to ID&E, we have been recognized as one of Canada\'s Best Diversity Employer\'s for 12 consecutive years (2011-2022), as well as one of Canada\'s Top Employers for Young People (2022) for the fifth time.

Dentons Canada is an equal opportunity employer and we welcome your application. All employment decisions, including hiring, will be made without regard to age, ancestry, citizenship, colour, creed, disability, ethnic origin, family status, gender assigned at birth, gender identity, marital status, place of origin, race, sexual orientation or any other characteristic protected by applicable human rights legislation.

We are committed to providing you with an inclusive, barrier-free and accessible workplace to support your success. Should you require accommodation during the recruitment process, for example as a result of a disability, please contact us at .

Dentons