Job Description

Job Summary

Trademark Industries has a great opportunity available for Customer Service/Receptionist to join our team. This is an extremely important role as you will be the face of the company.

Trademark Industries is a faced paced exciting work environment and the successful candidate will have strong organization and communication skills.

We are looking for a team player who will be adaptable and able to work within tight deadlines, demonstrating flexibility.

Responsibilities:

Receive customers' requests via phone, fax, mail or email and analyzes requests, provide best solution to solve problem, expedite correction or adjustment; follow up to ensure proper resolution.

Perform clerical duties such as filing, photocopying, collating, faxing etc

Maintain data entry requirements by following program techniques and procedures

Assist with the preparation of standard correspondence

Prepare and create presentations and materials

Assist with various department projects as required.

Provide back-up support for the department as required.

Respond to general telephone inquiries from the public.

Set up meeting room/lunch and refreshments for meetings as required

Serve visitors by greeting, welcoming, directing and announcing them appropriately

Maintain security by following procedures and controlling access (monitor logbook, issue visitor badges)

You'll Need to Have:

Prior experience in customer service and data entry

Proficient with Microsoft Office Suite (Outlook, Powerpoint, Excel etc..)

Is able to work independently, managing his or her time and work flow

Strong leadership and interpersonal skills are a must for this position

Ability to organize, multitask, prioritize and work under pressure

Company Benefits:

Professional but friendly working conditions

Competitive pay

Medical, dental and vision insurance

Life Insurance

NOTE: THIS POSITION IS NOT REMOTE

Job Types: Full-time, Permanent

Pay: From $18.00 per hour

Benefits:

Dental care Extended health care Vision care
Ability to commute/relocate:

Markham, ON: reliably commute or plan to relocate before starting work (required)
Education:

Secondary School (preferred)
Experience:

Customer service: 1 year (preferred)
Work Location: In person