Job Description

Sinclair Supply Ltd. has been proudly serving the HVAC-R industry since 1946 and we're just getting started. As a leading wholesale distributor, we believe in more than just moving products.

Summary

As the first point of contact for our company, the receptionist plays a crucial role in providing a positive experience for clients, visitors, and employees. Responsibilities include greeting and assisting guests, managing incoming calls, scheduling appointments, and maintaining a tidy reception area, as well as doing some administrative functions.

Essential Functions

Greet and welcome guests in a professional and courteous manner and provides basic information to visitors. Answer and direct incoming phone calls to the appropriate personnel. Manage training and vacation appointment scheduling, maintaining calendars for meeting rooms and inside sales representatives. Assist with administrative tasks such as sorting mail, filing, data entry, invoice batching, and daily cash outs. Maintain cleanliness and organization of the reception area, as well as the coffee and seating areas. Coordinate with other departments to ensure smooth communications with visitors. Perform other duties as assigned by management.

Competency

Excellent verbal and written communication skills. Strong interpersonal skills and the ability to interact with individuals at all levels. Proficiency in Microsoft Office Suite and other office software. Ability to prioritize tasks and manage time efficiently. Attention to detail and accuracy in work. Professional appearance and demeanor.

Supervisory Responsibilities

No direct reports. Works under general supervision of Branch Manager.

Work Environment

Indoors, in a climate-controlled office environment. Moderate noise level due to phone calls and office activities. Occasionally may require interaction with visitors or clients in lobby area.

Physical Demands

Sitting for extended periods. Occasional bending, lifting, or carrying of light items. Use of hands and fingers for typing and operating office equipment. Driving may be required for errands or occasional off-site tasks.

Position Type and Expected Hours of Work

Full-time position. Typical work hours: Monday to Friday, 8:00 AM to 5:00 PM. Overtime may be required occasionally based on business needs.

Travel

None expected

Required Education and Experience

High school diploma or equivalent. * Proven experience as a receptionist or in a similar customer service role.