Job Description

For over 70 years, Chicago Title has proudly provided security for Canada's real estate transactions. We understand the true value of our insureds' properties; they represent more than just numbers on a statement. When it comes to our clients' peace of mind, no detail is too small to overlook. From offering better value than anywhere else, and unmatched customer care, we will safeguard the real estate industry, one property at a time. Owned by Fidelity National Financial, North America's largest title insurer, we are an industry leader in title insurance solutions, customer service, and real estate technology. Our focused, Canadian-based organization lets us respond quickly to our clients' needs. We're not just in the title insurance business; we're in the client success business. We put the customer first, listening carefully to hear your unique needs and providing creative solutions. We strive for results, providing world-class products and services while continually innovating to improve what we offer. We never rest, nurturing our workforce to be the top tier in the industry, letting our clients experience the peace of mind they deserve.

Primary Responsibilities:

Review and interpret title opinions, off-title searches, and related documentation, applying underwriting principles to process residential title insurance requests. Investigate and resolve underwriting matters, including title and off-title issues, and support fraud mitigation by conducting risk assessments and determining insurability Evaluate risks associated with insuring real estate transactions according to company guidelines. Provide timely responses to clients and internal inquiries on common underwriting issues, offering guidance on the real estate process and title insurance coverage throughout Canada. Manage a large volume of files efficiently, meeting tight deadlines and maintaining compliance with company standards. Build and maintain strong relationships with clients by addressing inquiries and resolving any concerns. Respond and manage client service calls through the underwriting phone queue. Undertake other tasks and responsibilities as required or assigned, demonstrating flexibility and a commitment to the overall goals of the team and organization.

Qualifications:

Law Clerk designation from an accredited community college. Minimum 5 years of residential real estate experience with a law firm or title insurance setting. Thorough knowledge of residential real estate practices, with a strong understanding of title issues and their resolution. Familiarity with real estate fraud trends, recognition of fraud red flags, and experience with fraud mitigation tools. Strong ability to interpret and apply current legal terminology. Experienced self-starter with the ability to work effectively in a fast-paced environment. Excellent multi-tasking, organizational, and time management skills, including attention to detail and the ability to set priorities and meet deadlines. Proven customer service experience. Highly professional with a customer service focus. Strong analytical skills and the ability to problem-solve with minimal direction. Strong written and verbal communication skills. Flexible team player who works well under pressure with minimal supervision to meet tight deadlines. Advanced computer skills, including thorough knowledge of Microsoft Office, Teraview, Conveyancer, and eConveyance.

Willingness and ability to work a 12:00 pm to 8:00 pm(EST) shift.

Ability to work overtime.

Benefits

Competitive Compensation Package Comprehensive Group Benefits Plan (Health and Dental) RRSP Program Employee Stock Purchase Plan Vacation and Personal Care days Recognition for years of service Annual Corporate Awards recognition
We thank all candidates for their interest but only those selected for an interview will be contacted.

Disclaimer:

Chicago Title is an equal opportunity employer. Accessibility accommodation for candidates with disabilities participating in our selection process are available upon request.

Job Types: Full-time, Permanent

Benefits:

Casual dress Employee assistance program Extended health care RRSP match Vision care Work from home
Experience:

Real Estate Law: 3 years (required)
Work Location: Remote