Job Description

Receptionniste/Receptionist
Job ID
254886
Posted
09-Jan-2026
Service line
GWS Segment
Role type
Full-time
Areas of Interest
Administrative, Customer Service
Location(s)
Montreal - Quebec - Canada
Solutions espaces globales (SEG) Local est une solution de gestion d'installations sur mesure a l'echelle locale, avec acces a la plateforme mondiale CBRE SEG. Nous gerons les services materiels par l'entremise de partenaires de confiance de premier ordre et assurons directement la prestation des services techniques. Notre modele de prestation AGILE repose sur une structure claire, une gouvernance solide et la responsabilisation par l'autonomisation de nos equipes. En plus de nos services principaux, notre plateforme donne acces a nos services specialises : programmes de durabilite et d'energie, gestion de projets, demenagements et changements, services-conseils en securite, strategie en milieu de travail et experience en milieu de travail.


A propos du poste:

En tant que receptionniste a CBRE, vous serez responsable des taches administratives d'un service ou d'un bureau. Vos principales missions incluront l'accueil des visiteurs, la gestion des appels telephoniques, l'organisation des salles de reunion, ainsi que diverses autres taches administratives.

Ce poste appartient au secteur de l'Experience en milieu de travail, charge d'offrir un service a la clientele de classe mondiale aux clients et visiteurs d'un batiment specifique.

Responsabilites:

Recevoir et transferer les appels entrants aux boites vocales et aux personnes appropriees. Accueillir les clients, candidats et visiteurs a leur arrivee, remettre des laissez-passer pour les visiteurs et des validations de stationnement, tout en suivant les protocoles de securite. Preparer les salles de reunions et de conferences, y compris l'organisation de l'espace, la commande de services de restauration et l'assurance de disponibilite de l'equipement technologique. Effectuer les demandes de services menagers ou d'immeuble si necessaire. Effectuer diverses taches administratives, telles que la distribution de telecopies et de colis, ainsi que la commande de fournitures de bureau. Suivre les colis, le courrier et le fret entrants et sortants. Utiliser les services de messagerie si necessaire. Organiser les services d'accueil et d'hebergement pour les visiteurs, y compris le transport, la reservation de billets, d'hotels, etc. Appliquer les procedures existantes pour resoudre de front les problemes tout en ayant la possibilite d'exercer son pouvoir discretionnaire. Mener a bien ses taches et ses fonctions tout en respectant les methodes de travail telles qu'elles ont ete definies. Realiser son travail en suivant des procedures et des processus etablis, tout en beneficiant d'une etroite supervision et de conseils.

Global Workplace Solutions (GWS) Local is a customized, local facility management solution with access to the global CBRE GWS platform. We manage soft services through trusted, best-in-class partners and deliver technical services directly. Our AGILE service delivery model is based on a clear structure, robust governance, and accountability through empowering our teams. In addition to our core services, our platform provides access to our specialized services: sustainability and energy programs, project management, moves and changes, security consulting, workplace strategy, and workplace experience.

About the Role:

As a CBRE Receptionist, you will provide administrative tasks to a department or office. This includes greeting visitors, answering calls, setting up meeting rooms, and other duties.


This job is part of the Workplace Experience function. They are responsible for providing world-class customer service to the clients and visitors of a designated building.

What You'll Do:

Receive and direct incoming calls to appropriate personnel and voicemail. Greet clients, applicants, and visitors upon arrival. Issue visitor passes and parking validations and follow security protocols. Schedule and prepare meeting and conference rooms. This includes room setup, placing catering orders, and securing technological equipment. Request building and housekeeping services as needed. Perform general clerical duties including distributing office faxes and packages and ordering office supplies. Track incoming and outgoing packages, mail, and freight. Arrange messenger service as needed. Arrange hospitality services for guests such as transportation, tickets, reservations, etc. Use existing procedures to solve straightforward problems while having a limited opportunity to exercise discretion. Impact through clearly defined duties, methods, and tasks are described in detail. Deliver own output by following defined procedures and processes under close supervision and guidance.

Nos exigences :

Les candidats doivent etre actuellement autorises a travailler au Canada sans avoir besoin d'un parrainage de visa maintenant ou a l'avenir. Diplome d'etudes secondaires ou d'equivalence d'etudes secondaires (GED) et jusqu'a deux ans d'experience professionnelle liee avec l'emploi. Capacite a suivre les regles et les normes de travail de base dans le cadre de ses fonctions. Competences en communication pour transmettre des informations de maniere efficace. Une bonne connaissance de l'anglais et du francais est requise car ce role necessite une communication reguliere en anglais et en francais avec les clients et le personnel situes dans toutes les provinces Canadiennes et aux Etats-Unis. Connaissance pratique des produits Microsoft Office. Par exemple, Word, Excel, Outlook, etc. Competences organisationnelles avancees et esprit de curiosite. Niveau de numeratie de base. Capacite a effectuer de simples equations, notamment des pourcentages, des rabais et des majorations.


Pourquoi CBRE?
En vous joignant a CBRE, vous integrez le chef de file mondial des services immobiliers commerciaux et de l'investissement qui aide les entreprises et les personnes a prosperer. Nous sommes des professionnelles et professionnels dynamiques, axes sur la resolution de problemes et tournes vers l'avenir, qui generent un impact significatif. Notre culture collaborative repose sur des valeurs fondamentales : respect, integrite, service et excellence. Nous accordons une grande importance a la diversite des perspectives, des parcours et des competences de chacun et chacune. A CBRE, vous avez la possibilite de tracer votre propre voie et de realiser votre potentiel. Nous accueillons tous les candidats.

Divulgation relative a l'utilisation de l'IA par le candidat
Nous accordons une grande importance aux interactions humaines afin de comprendre l'experience, les competences et les aspirations propres a chaque candidat. Nous n'utilisons pas d'outils d'intelligence artificielle (IA) pour prendre nos decisions d'embauche, et nous demandons aux candidats de signaler toute utilisation de l'IA dans le cadre du processus de candidature et d'entretien.

What You'll Need:

Applicants must be currently authorized to work in Canada without the need for visa sponsorship now or in the future High School Diploma or GED with up to 2 years of job-related experience. Ability to follow basic work routines and standards in the application of work. Communication skills to exchange straightforward information. A good knowledge of English and French is required as this role requires regular communication in English and French with clients and staff located in all Canadian provinces and the United States Working knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. Strong organizational skills with an inquisitive mindset. Basic math skills. Ability to calculate simple figures such as percentages, discounts, and markups.

Why CBRE?

When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values -- respect, integrity, service and excellence -- and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to chart your own course and realize your potential. We welcome all applicants.

Applicant AI Use Disclosure

We value human interaction to understand each candidate's unique experience, skills, and aspirations. We do not use artificial intelligence (AI) tools to make hiring decisions, and we ask that candidates disclose any use of AI in the application and interview process.

Equal Employment Opportunity Statement:

CBRE is an equal opportunity employer who welcomes and encourages application from all persons regardless of race, creed, ancestry, national or ethnic origin, colour, age, religion, sex, sexual orientation, family status, gender identity or expression, disability or any other status or condition protected by applicable federal, provincial or territorial law.

Candidate Accommodations:

CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company's success. CBRE provides reasonable accommodations in job application procedures for individual with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at Via telephone at +1 866 388 4346 (Canada) and +1 866 225 3099 (U.S.)


CBRE GWS
CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies.

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