Job Description

We are hoping to fill this position by Mid - August 2025.



The R&D Technician plays a vital role in applying Food Science and Natural Health Product expertise to develop and enhance both new and existing products. This hands-on position involves close collaboration with marketing, sales, suppliers, and internal operations teams to innovate and launch products that delight consumers and strengthen the Herbaland brand. The R&D Technician is responsible for preparing technical documentation, supporting product registration processes, and ensuring compliance with regulatory requirements. This role offers a dynamic opportunity to contribute creativity, technical knowledge, and problem-solving skills in a fast-paced, cross-functional environment.

Key responsibilities of the position:

Product Development & Innovation


Formulate new products, considering claims, texture, stability, cost, and production feasibility. Communicate with private label clients and lead product development from concept to commercialization. Actively research and recommend new ingredients, product concepts, technologies, and processes. Participate in continuous improvement initiatives aimed at optimizing formulations, reducing costs, or enhancing product quality.

Cross-Functional Collaboration & Support


Actively collaborate with cross-functional departments to support project advancement, resolve technical issues, and ensure smooth communication throughout the development process. Provide technical and troubleshooting assistance for production scale-up and pilot trials.

Regulatory & Documentation


Be familiar with the NPN application process and apply for NPN licensing for new products; update product licenses when formulation changes are made. Assist in creating product specifications, nutritional panels, and stability protocols to ensure compliance with applicable regulations (Health Canada, CFIA, FDA, etc.). Issue MMRs and batch records according to the production schedule. Maintain accurate records of experiments, formulations, and laboratory results in laboratory notebooks or digital systems.

Ingredient Sourcing & Supplier Communication


Communicate with suppliers and source new ingredients, considering factors such as price, MOQ, and lead time.

Lab Maintenance & General Duties


Maintain a clean, organized, and safe lab environment. Perform other related duties as assigned.

Requirements:

Bachelor's degree in food science, Food Technology, Chemistry, Nutrition, or a related field. Experience in the nutraceutical or dietary supplement industry is considered a strong asset. Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint). Aptitude for solving technical challenges through systematic research, data analysis, and problem-solving techniques. Ability to multitask, manage projects, and drive results based on defined objectives and timelines. Strong analytical and critical thinking skills with a proactive approach to identifying and addressing issues. Excellent written and verbal communication skills, with the ability to clearly convey technical concepts to non-technical stakeholders. Highly organized, with strong planning and time management abilities. Exceptional attention to detail and a consistent commitment to follow-through and accuracy. Self-motivated, adaptable, and capable of working effectively under pressure in time-sensitive environments.

The successful candidate will have to pass a Criminal Record Search prior to starting.