Job Description

Business Unit: Apps Cargo Terminals

Position: Quotes Clerk

Location:

Delta, BC

Apps Cargo Terminals is committed to providing flexible industry-leading transportation and supply-chain solution in a manner which is consistent with customer expectations & our "core values" of integrity, respect & continuous improvement. Our motto is "we promise performance, we deliver service" and our team is an integral part of this.

As part of our continued growth, we are looking for a

Quotes Clerk

. This role reports to the Marketing Manager. The incumbent is responsible for providing customers with transportation solutions by way of quotes and general information related to rating.

Responsibilities:

Answer incoming customer inquiries via phone and email. Provide spot quotes, accurate information to customers, providing requested information and alternative solutions as available. Quickly identify requirements from customers and utilize knowledge and internal resources to coordinate best service available. Create the Quotes in our inhouse system Dealing with disputes related to outstanding customer invoices specifically as it relates to rating, weight, cube or accessorial. Other duties related to invoicing include: authorizing short payment of invoices when valid; assist with rating all invoices in the unrated queue that do not auto rate; ensuring linear footage is caught and rating is correct; assist in the reconciliation of carrier invoices when there are disputes related to rate or cube discrepancies Present APPS' services professionally when dealing with customers. Answer multiple calls promptly, organizing customers' requirements. Review load sheets and check requests Rating unrated shipments Meeting strict deadlines Answering telephone Willing to work occasional extended hours as required Other duties as required

Qualifications & Key Competencies:

Grade 12 graduation At least 2 years' experience working on a quotes desk Proficient knowledge of Outlook, Word and Excel Experience in a rating / billing role desirable Ability to communicate effectively both orally and in writing Good analytical and mathematical skills Strong organizational skills; attention to detail Ability to meet deadlines Excellent problem-solving skills; ability to resolve issues effectively and efficiently

Hours and Location:

Monday to Friday: 07:00 - 15:30 Terminal Location: Delta, BC

Remuneration:

$52,000 per year

Benefits:

A supportive work environment Medical benefits plan KPI Bonus plan

Intended Job Posting Audience:

Anyone who can legally work in Canada

Interested and qualified applicants should apply online or forward resumes by October 31st, 2025:

To: Hiring Manager

E-mail: resumes@appscargo.com

We thank all applicants for their interest however only those selected for an interview will be contacted.

Please note that Apps Cargo Terminals is an Employment Equity company

Job Type: Full-time

Pay: From $52,000.00 per year

Benefits:

Dental care Employee stock purchase plan Extended health care On-site parking Vision care
Experience:

Finance: 1 year (required)
Work Location: In person