The Quality Manager is responsible for optimizing, planning and controlling the operations of the Quality Department on a daily basis, on all shifts according to the established Quali
Main Responsibilities:
Optimize and standardize the activities according to established Quality standards and processes
Develop and implement processes, procedures and work methods to ensure the effective use of labour
Work closely with department managers to ensure collaboration and communication between departments
Identify, implement and monitor opportunities for Quality improvements
Manage the Quality program and conduct internal training and audits
Act as a leader for the management and processing of non-compliance files to avoid recurrence and support to different departments with respect to complaints, non-conformities, discrepancies etc.
Carry out root cause analyses and action plans relating to quality indicators
Manage internal and external audits, ensuring that findings are addressed, and corrective actions are implemented in a timely manner
Develop and complete action plans following audits and program updates
Perform validations, monitoring and verifications
Coach employees to improve Quality standards
Supervise, coach and manage performance development for department employees
Plan, approve staffing requirements and participate in recruitment; collaborate in the onboarding of new employees
Assess and ensure the development of skills for department employees and maintain team spirit
Comply and ensure compliance with OHS policies and procedures, good manufacturing practices for food safety and HACCP program
Execute quality improvement projects directly related to quality control activities according to company requirements and established standards
Establish new protocols and improve existing protocols for internal complaints and/or customer requirements
Manage the QMS document control program
Track and monitory Quality KPIs
Embody and display the company core values of Humility, Safety & Integrity, Responsibility, Teamwork and Autonomy
Main Responsibilities
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University degree in food science, microbiology or other relevant field
Five (5) years of experience in a similar position, including at least 3 years in management
Experience in the agri-food industry and manufacturing sector
Experience in Primus and Organic Certification is an asset
Proficient in Microsoft office 365(Word, Excel, Outlook)
Functional bilingualism (French and English), knowledge of Spanish is an asset
Knowledge of food safety standards (HACCP, GFSI)
Strong leadership skills including interpersonal, listening and communication skills
Excellent sense of priorities, judgment and urgency
Salary: 90,000 - 110,000
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