Job Description

Welcome to Cascades! Quality Lead

At Cascades,

Sustainable Development

means

Respecting the True Nature

of our 10,000 talents. We put you first:

Training & Development toward career pathways that support your goals Financial Benefits: Retirement Plan, Profit Sharing & Stock Options Well-Being Benefits: healthy lifestyle plans and tools for the entire family Annual Lifestyle Spending Account, Paid Time Off Base Salary Range for Quality Lead: $80,000 - $98,000 Compensation is based on qualifications that align with the requirements.




At our facility in Calgary you can

develop your full potential, sustainably,

by applying your expertise within the Packaging team as the Quality Lead:

RESPONSIBILITIES

Oversee and manage all aspects of the plant's quality assurance and food safety programs, including planning and executing internal and external BRCGS quality audits Manage third-party service providers such as pest control, housekeeping, and sanitation to ensure compliance with food safety standards Develop, implement, and monitor quality control systems, using key performance indicators such as customer complaints, cost of quality, and Net Promoter Score to ensure products meet both internal standards and customer expectations Oversee root cause analysis investigations and lead investigations to identify and eliminate the underlying causes of quality issues, supporting continuous improvement initiatives across production lines Drive and monitor corrective and preventive actions in collaboration with supervisors and the Line Centric Team (LCT), providing necessary support to ensure their effectiveness Communicate corrective actions and quality updates to the Sales and Customer Service departments to maintain alignment and transparency

Bring out the best in yourself!

Every day, our colleagues choose to respect their true nature by contributing with passion to our mission. You too, put forward your strengths:

REQUIREMENTS

Minimum of 3 years of experience in a quality role within a manufacturing environment, preferably in the packaging, cardboard, or paper industry Actively seeks operational efficiencies through Lean principles and is committed to continuous, measurable improvement Applies a structured and analytical approach to problem-solving; highly organized and results-driven Confident and proactive both on the production floor and in meetings; fosters alignment, encourages buy-in, and leads with initiative and integrity Builds trust with cross-functional teams and customers through clear communication, effective collaboration, and professional conduct Certifications in quality systems (e.g., Six Sigma belts, ASQ Certified Quality Engineer, ISO 9001) are considered an asset Possession of food safety certifications such as SQF, BRCGS, or equivalent is an asset Demonstrated experience in managing food safety programs is considered an asset

We look forward to meeting you!

About Cascades

Cascades believes in the success of an inclusive organization that values diversity within its team. All qualified candidates will be considered for this position in a fair manner.

To be part of Cascades is to reveal the full potential of materials, people and ideas. We are a source of possibilities. Since 1964, Cascades has been providing sustainable, innovative and value-creating solutions in packaging, hygiene and recovery. Join 10,000 talents working in a network in nearly 70 operating units located in North America.