Job Description

Company Description

Parker Wellbore helps energy companies accomplish their drilling and production goals efficiently, reliably, and safely. Our global team supports oil and gas operators with innovative land and offshore drilling services, premium rental tools and well services, and advanced operations and management support. Founded in 1934, Parker Wellbore helps customers manage their costs and mitigate their risks, to achieve their operational goals in a safe and efficient manner. With experience in both harsh-environment regions and complex drilling situations, you can trust Parker Wellbore to get the job done.



This position is responsible for assisting the Health, Safety, Environment and Quality (HSEQ) Manager in the implementation of quality and Parker Drilling Integrated Management System (IMS) initiatives. The Quality Coordinator shall ensure compliance with client, regulatory and industry standards through the execution of service delivery and service quality plans. The Quality Coordinator will coordinate risk management-related activities, including the facilitation of root cause, corrective action analysis and making process improvement recommendations.

Essential Functions:

• Coordinates quality-related initiatives to support IMS, which include the oversight of quality policies, procedures and service delivery.
• Ensures compliance with client, regulatory and industry standards.
• Coordinates and executes the service delivery and service quality plans.
• Responsible to manage Information, Document and Record (IDR) related activities for location.
• Design, implement and complete statistical analysis to support quality management in Microsoft Excel.
• Liaise with customer\'s Quality Managers to ensure the execution of correction action in compliance with customer\'s specifications. Thoroughly investigate customer complaints and coordinate resolution of issues.
• Assist in the identification, tracking and support of risk that may impact current contracts.
• Assess quality management training needs and deliver training.
• Assist with the development of user training manuals and training plans for company risk and quality initiatives. May assist with training users and launching operating procedures related to quality and risk management.
• Provide routine briefings to the HSEQ Manager on the status of quality monitoring and risk-
• related activities.
• Lead auditor responsibilities for the location and will ensure the audit process is valid and effective.
• Ensure that data for reporting Key Performance Indicators (KPI) is complete and accurate.
• Own and maintain the Truly Learning and Lessons Learned databases. Participate in the collection, review and distribution of Lessons Learned acquired from the Company\'s different Business Units.
• Own and maintain the corrective action processes (NCR, QER, CA Tracker and Industry Safe) as well as following up on actions and close out of completed actions.
• Will act as the location Management of Change (MOC) Coordinator
• Provide support with the coordination of annual management review, provide statistical data analysis on the effectives of the Business Unit IMS.
• Assist with metrics reporting and problem solving.
• Abide by Company policies and procedures.
• Other duties and special projects as assigned.

Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Bachelor Degree preferred.
• Must have at least 7 years of experience in quality assurance; energy industry is preferred.
• Working knowledge of systems based upon ISO 9001:2008, ISO 14001:2204 and ISO/TS 29001:2010
• Experience in performing audits to determine compliance with API Q1, Q2 or ISO certified auditor preferred.
• Must have ability to maintain high standards of confidentiality, accuracy and timeliness.
• Must be a detail oriented, self-starter and able to work with little supervision while maintaining goals/tasks.
• Must have good PC skills to include all MS Office products with extensive knowledge of Microsoft Excel.
• Must have good written and verbal communication skills and able to effectively communicate with staff, management, customers and vendors.
• Must possess sound reasoning skills and have the ability to follow directions.

Position competencies

• Initiating & Driving Change \xe2\x80\xa2 Acts as a catalyst for and takes responsibility for leading, directing, and managing organizational change \xe2\x80\xa2 Develops new insights into situations and applies innovative solutions \xe2\x80\xa2 Creates work environment that encourages creative thinking and innovation \xe2\x80\xa2 Drives step changes in how the company operates \xe2\x80\xa2 Understands how to change and addresses not only systems and processes, but also cultural aspects of change \xe2\x80\xa2 Is good at bringing the creative ideas of others to market \xe2\x80\xa2 Develops a change strategy that includes milestones and timelines \xe2\x80\xa2 Accurately assesses the potential barriers and resources necessary for change initiatives \xe2\x80\xa2 Understands and supports the need for change \xe2\x80\xa2 Envisions and articulates the intended result of the change process \xe2\x80\xa2 Provides direction and focus during the change process \xe2\x80\xa2 Helps to generate support of the changes throughout the organization \xe2\x80\xa2 Identifies and enlists allies who support the change process \xe2\x80\xa2 Provides resources, removes barriers, and acts as an advocate for those initiating change
• Result Focused \xe2\x80\xa2 Establishes clear, specific performance goals, expectations, and priorities \xe2\x80\xa2 Can be counted on to exceed goals successfully \xe2\x80\xa2 Is constantly and consistently one of the top performers \xe2\x80\xa2 Very bottom-line oriented \xe2\x80\xa2 Steadfastly pushes self and others for results \xe2\x80\xa2 Navigates quickly and effectively to resolve problems and obstacles \xe2\x80\xa2 Persists to complete tasks / responsibilities, even in the face of difficulties \xe2\x80\xa2 Develops a sense of urgency in others to complete tasks \xe2\x80\xa2 Operates with personal ownership and looks for ways to improve performance all the time \xe2\x80\xa2 Challenges him- or herself and others to raise the bar on performance \xe2\x80\xa2 Focuses people on critical activities that yield a high impact \xe2\x80\xa2 Holds self and others accountable for delivering high-quality results on time and within budget (e.g., models high work standards and demands the same from others)
• Team Work \xe2\x80\xa2 Blends people into teams when they are needed \xe2\x80\xa2 Creates strong morale and spirit in his/her team \xe2\x80\xa2 Shares wins and successes \xe2\x80\xa2 Fosters open dialogue \xe2\x80\xa2 Lets people finish and be responsible for their work \xe2\x80\xa2 Seeks consensus among diverse viewpoints as a means of building group commitment \xe2\x80\xa2 Defines success in terms of the whole team \xe2\x80\xa2 Creates a feeling of belonging in the team \xe2\x80\xa2 Values the contributions of all team members \xe2\x80\xa2 Creates an environment that encourages open communication amongst team members \xe2\x80\xa2 Creates an environment that encourages collective problem solving amongst team members
• Customer Focus \xe2\x80\xa2 Is dedicated to meeting the expectations and requirements of internal and external customers \xe2\x80\xa2 Gets first-hand customer information and uses it to understand customers\' business issues and needs for improvements in products and services \xe2\x80\xa2 Acts with customer in mind \xe2\x80\xa2 Establishes and maintains effective relationships with customers and gains their trust and respect \xe2\x80\xa2 Genuinely enjoys working with customers to build long-term partnerships \xe2\x80\xa2 Creates a sense of customer focus throughout their team/ department/ business unit

Physical demands and work environment

• Ability to gather, analyze, and interpret data.
• Ability to multitask, work in a fast-paced environment, meet deadlines, reason logically, and make sound decisions.
• Ability to comprehend, remember, and follow verbal and written directions and comply with Company policies, procedures and standard.
• Sit/stand while performing primarily sedentary work
• Use repetitive wrist, hand or finger movements at a computer.
• Ability to work as a team, communicate and interact with others in a professional manner, and consider alternative and diverse perspectives.

Additional Information

Consistent with the Accords Act, residents of Newfoundland and Labrador specifically and Canada generally, who are qualified, will be given first consideration for employment.

Parker Wellbore provides equal opportunity for all people and will not discriminate on the basis of race, color, religion, sex, gender, sexual orientation, pregnancy, age, marital status, national origin, citizenship status, disability, genetic information, military service, veteran\'s status or any other characteristic protected by applicable law.

If an applicant has a disability, the applicant may request accommodations when needed to enable that person to perform their essential job functions or to allow that person to participate in employment.

Parker Wellbore