Job Description

It's more than a job
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As a Quality Assurance Specialist at Kuehne+Nagel, you will manage end-to-end quality operations for our customers. By doing so with precision, you not only contribute to the success of your team, but also to the day-to-day operations and success in the warehouse and distribution centres. For example, storing and delivering delicate flowers and fresh ingredients to local stores for everyday lunches and family celebrations. At Kuehne+Nagel, our work truly contributes to more than we imagine.


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Would you like to launch your career with one of the most successful logistics organizations worldwide? Here at Kuehne+Nagel, our Markham, Ontario location is looking for a new Quality Assurance Specialist to join our Contract Logistics team.

How you create impact

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The Quality Assurance Specialist will assume responsibility for the ongoing support and maintenance of the Quality Management System at the local level within the assigned business unit(s), where Distribution and/or Wholesaling is applicable. This role will execute branch Quality functions employing knowledge including but not limited to: cGMP's, corporate policies and guidelines, company work instructions, client SOP's, and all the applicable Health Canada regulations associated with the functions performed at the assigned business unit(s) (e. g. narcotic control, controlled drugs and substances, precursors, etc.).

Facilitate and execute implementation and compliance activities as per cGMP's, corporate policies and procedures, client SOP's and applicable regulations across all business and functional units (Distribution and/or Wholesaling). Ensure that existing and future QA / GxP requirements are cascaded to and implemented at the site(s) Assist the flow of Operations including Inbound, Returns, Destruction, etc. where Quality support may be required. Release and/or quarantine product in accordance to client or KN instructions and regulatory requirements. Inspect finished products and oversee product sampling for testing and retention purposes per client or KN requirements. Issue Partner Notifications to clients and facilitate activities. Facilitate and/or Lead product complaint/inquiry requests, investigations and trending as per client or KN requirements. Monitor temperature conditions of the facilities if applicable review inbound product temperature conditions. Facilitate and oversee Preventative Maintenance activities and maintain list of qualified vendors. Maintain site documentation control and records retention for all local forms, WIs, SOP's, and client specific documentation. Review, sign off, and oversee QA records such as certificates of destruction, calibration records, sanitation, etc. Monitor training and follow up with Ops as required. Train QA Associate/Specialist/Intern position as assigned. Support Operations in the maintenance of the site training program and applicable documentation.


If you require an accommodation for the recruitment /interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.

What we would like you to bring

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Bachelor in Sciences (e.g. Pharmacy, Chemistry, Biology or a related discipline) is required 3 years' industry experience in Medical Device/Pharmaceutical industry in Quality Assurance. 2 years industry experience in Medical Device/Pharmaceutical distribution operation 2+ years' experience in a contract logistics or distribution center environment Meet Health Canada's requirements to perform RPIC and QPIC responsibilities.

What's in it for you

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At Kuehne+Nagel we strive daily to inspire, empower, and deliver not only to our customers, but also to our colleagues. We offer a dynamic global work environment with opportunities for excellent training programs and career mobility. The target salary range for this position is between $60,832.00 and $76,040.00. Base salary is part of a competitive total rewards package that includes health and dental benefits, a retirement savings plan, and tuition reimbursement. Individual pay may vary from the target range and is determined by a number of factors including experience, skills, job location, internal pay equity, and other relevant business considerations. Kuehne+Nagel reviews pay ranges regularly to ensure competitive and fair pay based on industry market data. #LI-MB1



Kuehne+Nagel is committed to Equal Employment Opportunity ("EEO") and to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful retaliation. Kuehne+Nagel strictly prohibits all discrimination on the basis of race, ancestry, color, age, national origin, ethnicity, religious creed or belief, physical or mental disability, marital or familial status, legally protected medical condition, genetic information, military or veteran status, sex (including pregnancy, childbirth, breastfeeding, or related medical condition), gender (including gender identity and gender expression), sexual orientation, citizenship status, protected activity (such as opposition to or reporting of prohibited discrimination or harassment. Kuehne+Nagel will also make reasonable accommodations for disabled applicants and employees, including accommodations for pregnancy and childbirth, and for the sincerely held religious beliefs of applicants and employees depending upon individual circumstances unless such accommodation would create an undue hardship on Kuehne+Nagel.

Who we are
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Logistics shapes everyday life - from the goods we consume to the healthcare we rely on. At Kuehne+Nagel, your work goes beyond logistics; it enables both ordinary and special moments in the lives of people around the world.



As a global leader with a strong heritage and a vision to move the world forward, we offer a safe, stable environment where your career can make a real difference. Whether we help deliver life-saving medicines, develop sustainable transportation solutions or support our local communities, your career will contribute to more than you can imagine.



We kindly advise that placement agencies refrain from submitting unsolicited profiles. Any submissions of candidates without prior signed agreement will be considered our property and no fees will be paid.