Job Description

Job Title: Quality Assurance Manager/Data Steward 2023-MGMT-008

Deadline: Open Until May 26, 2023 @ 4:30 p.m.

Competition #: 2023-MGMT-008

Status: Full-Time

Reports To: Director of Services

Location(s): Sioux Lookout, ON

Position Overview:
As a member of management, and reporting to the Director of Services for Residential Services, the Quality Assurance Manager/Data Steward will be assigned a portfolio of responsibilities, which will include overseeing the operations of service units as well as responsibilities for specific liaison, service area, special projects, policy or reporting functions.

The Quality Assurance Manager/Data Steward will work together with the service senior management team to ensure that agency services meet the requirements of the Child and Family Services Act, the First Nations mandate, Ministry licensing and service standards, as well as the agency\'s mandatory policies and procedures. This position will also address operational date quality issues within the agency and take those finding and recommend corrections to the data quality circle to be established in the agency and on approval make those changes in the front-end systems. It will thus be important for the Quality Assurance Manager/Data Steward to know the organizations\' child welfare system, its processes and the date involved in those processes and systems. The Quality Assurance Manager/Data Steward will develop and maintain effective working relations with staff members and other community service providers; assist with the development of policies and workplans, and other duties that may be assigned by the Directors of Services

The ideal candidate will have a keen interest and experience in data management, statistical reporting and trends analysis, and have an aptitude and desire for continued learning in these areas. They will be required to collect, evaluate, and analyze data and prepare statistical and performance reports as well as develop, maintain, analyze and interpret data for Management, service and administrative teams, and the Ministry. They will ensure the control of databases and lead and assist in the development and implementation of measurement systems.

QUALIFICATIONS
1. This employer promotes equal employment opportunities for all applicants. Persons of First Nations Ancestry will be given preference (OHRC, Part II, Special Employment). We invite applicants to Self-Identify if Indigenous, Metis or Inuit.
2. Extensive experience in Indigenous Child Well-Being Services and/or child welfare, with sound knowledge of the role of supporting systems, processes and data in child welfare operations;
3. Post Secondary education in the field of Social Services, BSW or MSW preferred.
4. Very Good Written and oral communication skills, and strong documentation skills
5. Very Good interpersonal skills, with a focus on rapport-building, listening and questioning skills
6. Ability to conduct research into a wide range of computing issues as required. Proven analytical and problem-solving abilities.
7. Proven capacity to design and manage integration of quality improvement and research initiatives within an organization;
8. Skill and experience in report writing and data analysis.
9. Demonstrated understanding of workplace Health and Safety practices and understanding of an employee\'s responsibility under current legislation;
10. Experience in administration, management and leadership, with demonstrated knowledge and skills in the areas of supervision, policy development, program management, team building and organizational development.
11. A minimum of five years experience in the field of child welfare, with demonstrated knowledge in the key areas of child protection and residential care services.
12. Understanding of the collective culture of the Nishnawbe-Aski Nation and the traditional value of family and communities.
13. Ability to converse fluently in Ojibway, Oji-Cree and/or Cree a definite asset.
14. Strong communication skills both verbal and written.
15. Possess a valid Drivers License.
16. Ability and willingness to travel extensively, including travel by air and winter road.
17. Ability to pass a Criminal Record Check.

TO APPLY: Send your job application/resume to the Hiring Committee and include the Competition Number or the name of the position you are applying for:

• BY MAIL: P.O. Box 627, Sioux Lookout, ON P8T 1B1 OR
• BY FAX: (807) 737-4550 OR
• BY EMAIL: jobs@tikinagan.org OR
• DROP OFF YOUR APPLICATION AT ANY OF OUR OFFICES (ask the receptionist to fax your application to Human Resources)

ADDITIONAL INFORMATION

***ONLY THOSE SELECTED FOR AN INTERVIEW WILL BE CONTACTED***
However, we welcome applicants to contact HR if they wish to follow up on an application or inquire about other opportunities at Tikinagan.
AODA AND EQUAL OPPORTUNITY EMPLOYER

Tikinagan Child and Family Services is committed to providing a barrier-free work environment in concern with the Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. As such, Tikinagan will make accommodations available to applicants with disabilities upon request during the recruitment process.

Tikinagan strives to ensure that its employment practices are free from direct and indirect discrimination and is committed to upholding the human rights of those participating in the hiring process. In pursuit of this commitment, Tikinagan will not condone or tolerate any acts of discrimination or harassment under any of the grounds protected under human rights legislation. This commitment extends to the hiring process and throughout the course of employment.

To find out more call our HR department at 1-800-465-3624 or visit www.tikinagan.org today!

Mamow Obiki-ahwahsoowin - Everyone Working Together to Raise Our Children

Sioux-Hudson Employment Services