Job Description

Description :
Quality Assurance Analyst
Vancouver, BC; Calgary, AB; or Toronto, ON
Salary Range: $60,000 - $80,000
CMLS Financial is looking for a Quality Assurance Analyst to join our growing team. You will be responsible for the review and inspection of files post-funding and pre-funding to ensure compliance and quality to underwriting and documentation standards as per nesto Group's policies and procedures, as well as regulatory requirements. This position requires an ability to analyze each document separately, but also to be able to relate it to the deal as a whole. The Analyst will develop a sound knowledge of what 'checks' are required for each document in the file and how to identify and understand these documents. Strong time management skills are essential to this role. Our successful candidate will have the ability to effectively provide feedback regarding performance and find solutions to identified defects.
Some of the duties and responsibilities you'll have will include:

• Review an adequate sampling of mortgage applications to determine if nesto Group's policies, general underwriting guidelines and procedures are being followed
• Determine if prudent residential mortgage underwriting decisions were made. This includes but is not limited to the assessment of all file data elements, required financial documents, client information, broker file transmissions, insurer's transmissions, and other miscellaneous legal documentation, and noting any deviations to policy
• Provide regular feedback regarding performance and find solutions to identified defects
• Identify patterns of unusual behavior or the legitimacy of suspicious transactions and documentation via the reviewing of "Heads up Files" from external insurers and referred files from internal sources
• As required, complete preliminary investigations to determine any evidence of suspected or confirmed misrepresentation activity and taking necessary actions to identify and address suspect files to reduce the risk of loss to the business
• Prepare reports with findings and recommendations ensuring QA reviews/assessments are conducted on suspicious or irregular activity files when required
• Conduct further reviews/analysis on suspect files -- as identified or directed by Risk or QA Management
• Support with audits with partners, investors and insurers, from preparation to resolution of audit findings
• Assist in the management and the regular control of all nesto Group's approved residential lists of: Appraisers, Solicitors, Brokers, and other Vendors and conducting reviews as needed
• Assist in the management and review of files against AML lists
• Provide coverage for Broker Management as required

• Ensure QA/QC reviews are conducted regularly as required on a timely, efficient and objective basis
• Provide guidance, opinions and recommendations to underwriting staff and related stakeholders on relative credit issues
• Collaborate with internal business partners and providing recommendations for future training opportunities to underwriters for loss mitigation risk control
• Support the review of lending areas to ensure appropriate risk reviews and documenting these reviews are provided to underwriters.
• Review and document other risks, such as flood or property risk for the underwriting team.

Skills and Qualifications:

• Minimum 3 -5 years Mortgage/Lending Adjudication experience
• Experience in the mortgage broker channel is preferred
• Working knowledge/understanding of fraud implications, reducing fraud and detection methodologies
• Ability to communicate findings to management and to underwriting team
• Well-developed negotiation, analytical and problem-solving skills to be able to identify trends, patterns, and anomalies in mortgage underwriting practices
• Excellent networking skills with ability to build and maintain relationships
• Analytical thinking and results oriented
• Ability to make unpopular recommendations when required
• Strong understanding of insurer, internal and external guidelines
• Ability to manage and prioritize applications that needs immediate action
• Proficiency in the use of Microsoft Office applications i.e. Excel, Word, PowerPoint, SharePoint and equivalent in Google Suite
• Ability to operate independently with limited supervision

Benefits and Perks
Some of the benefits we offer at CMLS are:

• Health and Wellness Spending Accounts
• Health, Drug, Vision, and Dental benefits
• Paid vacation, sick days, and personal days (in addition to all civil and statutory holidays)
• RRSP Matching Program
• Maternity / Parental Leave Top Up Program
• Discounted gym memberships
• Travel assistance and EAP
• Business Casual dress code
• Company social events + sport teams
• Hybrid work arrangements and telecommuting opportunities
• And more!

Who are we?
Established in 1974, CMLS Financial is the leading provider of capital solutions for commercial property owners, developers and real estate investors. We have over 50 years of experience, 30,000 clients, $45 billion in assets under administration, and offices coast to coast. Some of Canada's most prominent banks, investment managers, insurance companies, and pension funds rely on CMLS Financial for a variety of critically important services. Building on our solid foundation of financial strength and experience, we continue to deliver unparalleled capital solutions for all our clients needs.
You will love working here
Employees tell us that they love that we strike the balance in creating an incredibly professional, yet dynamic and enjoyable corporate culture. We work in a fluid and fast-paced environment that is supportive of energetic and motivated individuals who pride themselves on being flexible and results-driven. Our employees are able to gain valuable industry exposure, lots of learning opportunities, and truly impact the business. We are committed to providing our people with a challenging and rewarding career because our employees are what set us apart and we know it.
Equal Opportunity Employer
CMLS Financial is an equal opportunity employer committed to diversity and inclusion. We are pleased to consider all qualified applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veterans status, Aboriginal/Native American status or any other legally-protected factors. Disability-related accommodations are available on request for candidates taking part in all aspects of the selection process.
We want to hear from you!
If you are confident that you would be a strong asset to our team, submit both a cover letter and resume today! We thank all applicants for their time in applying, however we will only contact those selected for an interview. Consideration of applications will begin immediately and continue until the position is filled.