Job Description

Description

We are seeking a curious, organized, and collaborative Qualitative Researcher to join the Impact & Research team for a

3-month term

. The Qualitative Researcher will support research initiatives aimed at generating deeper insights from

employers and learners

. This role will help Riipen better understand customer experiences, uncover needs and motivations, and inform strategic decision-making across programs and products.

As a Qualitative Researcher, you will

design and implement

qualitative data collection methods (e.g., focus groups, interviews, surveys),

synthesize findings

, and

deliver actionable insights

that influence stakeholder engagement, platform enhancements, and program development.

Key Responsibilities

Plan and execute qualitative research activities, including focus groups, one-on-one interviews, and open-ended surveys with employers, learners, and other stakeholders Recruit, schedule, and facilitate research sessions, ensuring participants feel comfortable and engaged Develop research instruments, such as interview guides and discussion prompts Collect and organize qualitative data, transcribe sessions as needed, and maintain thorough documentation Analyze data to identify patterns, themes, and insights that address core research questions Write clear, engaging research reports and presentations that communicate insights to both internal teams and external partners Collaborate with cross-functional teams (e.g., Product, Employer Success, Canadian Ecosystem, and Strategic Partnerships) to translate research insights into recommendations Uphold ethical research practices and protect participant confidentiality throughout the research process

Skills, Knowledge and Expertise

We're looking for someone who has:Master's degree in education, behavioral economics, user experience psychology, human-centered design, social sciences, or related fields 2+ years of experience in research design and implementation Experience designing and conducting qualitative research (interviews, focus groups, open-ended surveys) Ability to analyze qualitative data and synthesize insights into actionable recommendations Comfortable working independently and collaboratively in a fast-paced environment Sensitivity to diverse perspectives and the ability to build rapport with a range of stakeholders


Preferred:Experience with qualitative analysis tools (e.g., NVivo) Holds an active human subjects research certification (via CITI or TCPS)

What You'll Gain:

Hands-on experience in applied qualitative research with measurable impact on product and program decisions Exposure to diverse stakeholders, including employers, learners, and academic partners Opportunity to present insights to senior team members and influence strategic initiatives Flexible work arrangements and potential for networking across Riipen teams



We appreciate your interest and application. Only those applicants under consideration will be contacted.

Riipen is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, colour, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request.

A note on compensation for the role:

All compensation is benchmarked internally and externally. Compensation offered is commensurate with experience and aligned with our pay equity practices

About Riipen

Conceptualized by Dana Stephenson and Dave Savory for their capstone entrepreneurship project at the University of Victoria, Riipen addressed an issue that they faced personally as learners -- the challenge of gaining relevant work experience, building a network of possible employers, and then demonstrating their skills to that network in order to find work that would help them start their careers. They were facing the graduation conundrum --

You can't get a job without experience, but you can't get experience without a job.

Since inception in 2013, Riipen has expanded its reach internationally and has developed a state of the art technology platform that caters and provides significant competitive advantages for organizations and academic institutions while staying true to their original goal of supporting student development. Riipen has enabled 193,000+ students at 590+ post-secondary institutions and training providers to partake in applied learning with 31,000+ companies. All of this leads us to our mission: Eliminate Underemployment.