The RBC Quadient Team is responsible for designing, implementing, and maintaining customer communication solutions using Quadient's software. As the expert in Quadient Inspire / Client Communication Management (CCM) for RBC Life Insurance Life and Health you will perform system, project, data file and document planning as well as document creation. Additionally, you will support the development, architecture and project teams with your knowledge, advising and educating team members to build a strong and resilient team.
WHAT WILL YOU DO?
Business Requirement review and consultation related to Document System architecture and design
Plan and Support the core Quadient installation and Configuration
Quadient Inspire workflow and document creation
Quadient Scaler workflow creation
QE support related to document testing
DevOps code management and promotion using GitHub and Helios
Documentation of Document Systems related activities throughout the Systems Lifecycle
Team Lead activities - Support of Junior developers, assignment of work packages and acting as a department representative working with Project Managers and Scrum Masters
This role has an on call support rotation for production issues or code deployment. On call duties can be managed from home.
WHAT DO YOU NEED TO SUCCEED?
Must have:
3 or more years of Quadient Inspire experience
Quadient Scaler or Automation experience
Superior knowledge of Input Data file structure and Print File formats
Strong Communication and Interpersonal Skills
Experience in leading a development team
Nice-to-have
:
Experience in the Financial or Insurance industries
Other Customer Communication Management (CCM) Software
Software Code Management and Code Release Automation software
Print Management, Printer and Insertion Equipment knowledge
What's in it for you?
We thrive on the challenge to be our best, progressive thinking to keep growing, and working together to deliver trusted advice to help our clients thrive and communities prosper. We care about each other, reaching our potential, making a difference to our communities, and achieving success that is mutual.
A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
Leaders who support your development through coaching and managing opportunities
Ability to make a difference and lasting impact
Work in a dynamic, collaborative, progressive, and high-performing team
Flexible work/life balance options
Opportunities to do challenging work
Opportunities to take on progressively greater accountabilities
Job Skills
Active Learning, Agile Methodology, Application Integrations, Detail-Oriented, Enterprise Application Delivery, Financial Services Industry, GitHub, GitHub Repositories, Group Problem Solving, Insurance, Microsoft Azure, Programming Languages, Quadient Inspire, Software Development Life Cycle (SDLC)
Additional Job Details
Address:
MEADOWVALE BUSINESS PARK, 6880 FINANCIAL DR:MISSISSAUGA
City:
Mississauga
Country:
Canada
Work hours/week:
37.5
Employment Type:
Full time
Platform:
TECHNOLOGY AND OPERATIONS
Job Type:
Regular
Pay Type:
Salaried
Posted Date:
2025-10-16
Application Deadline:
2025-10-31
Note
Applications will be accepted until 11:59 PM on the day prior to the application deadline date above
I
nclusion
and Equal Opportunity Employment
At RBC, we believe an inclusive workplace that has diverse perspectives is core to our continued growth as one of the largest and most successful banks in the world. Maintaining a workplace where our employees feel supported to perform at their best, effectively collaborate, drive innovation, and grow professionally helps to bring our Purpose to life and create value for our clients and communities. RBC strives to deliver this through policies and programs intended to foster a workplace based on respect, belonging and opportunity for all.
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