Job Description

We're building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what's right for our clients.
At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute.
To learn more about CIBC, please visit
What you'll be doing
As a member of CIBC's DT QA team, the QE co-ordinator, IT Quality Assurance is responsible for developing and executing test scenarios and scripts for functional system integration and acceptance testing across multiple platforms, in compliance with established controls, standards, policies, and procedures. The QE co-ordinator troubleshoots problems and provides technical training to less experienced employees, maintaining test system configurations and executing test scripts using test tools for compliance with testing standards. The role proactively addresses problems within the scope of responsibility and identifies areas for improvement.
The successful candidate will be responsible for developing, publishing, and executing comprehensive test plans, test cases, traceability matrices, automation scripts, virtualization solutions, status reports, defect logs, and exit reports. They will manage defects throughout their lifecycle, identify and secure required test data and environments, and develop, publish, and execute testing estimates and financials. This role involves managing and leading the testing activities for projects or workstreams, as well as overseeing a team of test analysts, including capacity management, performance management, productivity, quality of work, and compliance requirements. The candidate will ensure strict adherence to QA/QE standards and support the implementation of new standards, while proactively recognizing areas for improvement in policies, processes, procedures, and methodologies. Tracking and reporting QA/QE metrics and KPIs, such as velocity and defect slippage, are integral to the role, as is identifying, managing, and remediating noncompliance items and deviations. Development experience is essential, including the ability to understand, provide feedback on, and challenge technical designs, as well as assess the impact of technical details on testing activities. The candidate must possess quality engineering experience, with the ability to identify and implement automation, AI, or emerging solutions to expedite testing, improve quality, and reduce costs. Extensive software quality assurance experience is required, with knowledge of activities, tasks, tools, and techniques for evaluating new or enhanced systems and software tools to ensure adherence to functionality and quality requirements. Additionally, the candidate should have a strong understanding of quality management methods and techniques, as well as problem-solving skills for recognizing and resolving organizational, operational, or process issues. Excellent verbal and written communication skills are essential for success in this role.
At CIBC we enable the work environment most optimal for you to thrive in your role. Details on your work arrangement (proportion of on-site and remote work) will be discussed at the time of your interview.
How you'll succeed

• Execute Testing Activities: Analyze, define, and translate business and functional requirements, use cases, designs, and specifications into testing requirements. Manage and coordinate end to end testing activities for small and large projects across many teams with both onsite and offshore resources

• Collaboration: Work with test leads, business, business analysts and development teams to establish test plans, standards, and procedures that add value to software project and satisfy the constraints of the project by reviewing project documentation.

• Monitor & Reporting: Monitor project adherence to quality standards and track/provide progress testing status reporting as needed. Adhere to CIBC's processes through all phases of the software development life cycle-ensure test activities are compliant to test standards. Recognizing, anticipating, and resolving testing activities challenges during the testing life cycle.

Who you are

• You can demonstrate 2-3 year's experience in Software Testing Life Cycle - Agile or Waterfall methodologies, QA approaches, GitHub CoPilot or other Gen AI based tools, Git, Jira, Confluence and/or other similar Agile, development and QA tools, Parasoft, Rest API and/or other API testing and virtualization tools, Perfecto and/or other mobile and browser testing tools.

• You have a degree/diploma in Computer Science, Computer Engineering, Mathematics or similar.

• You understand that success is in detail. You notice things that others don't. You have strong analytical and problem-solving skills. Your critical thinking skills help to inform your decision making.

• You give meaning to data. You enjoy investigating complex problems and making sense of information. You're confident in your ability to communicate detailed information in an impactful way.

• Values matter to you. You bring your real self to work, and you live our values - trust, teamwork, and accountability.

What CIBC Offers
At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck.
We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, defined benefit pension plan*, an employee share purchase plan, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program.
Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients.
We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development.
*Subject to plan and program terms and conditions
What you need to know
CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact
You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit.
We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, French proficiency, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us.
Job Location Toronto-81 Bay, 17th Floor
Employment Type Regular
Weekly Hours 37.5
Skills Analytical Thinking, Decision Making, Leadership, Mentorship, Project Coordination, Quality Assurance (QA), Testing Strategies, Troubleshooting

Skills Required