We're looking for motivated, engaged people to help make everyone's journeys better.
Main Duties and Responsibilities:Monitors quality improvement projects
Audits implementation of quality system for effectiveness by verifying operation activities to Gate Gourmet, Customer and Regulatory specification
Monitors corrective action system
In conjunction with the QA Manager and QA Supervisor, educates (trains) unit staff and managers in quality related issues
Plays a key role in developing a comprehensive quality program
In conjunction with the QA Manager and QA Supervisor, implements the quality system detailed in the quality manual
Champions the total quality improvement efforts and initiates problem solving efforts and assures implementation
Drives prevention vs. detection of defects
Coordinates actions to prevent the occurrences of nonconformities
Maintains customer compliance resolution
Responsible for the maintenance of key performance metrics for the Quality organization
Controls Food safety and Quality of processing and manufacturing within the business
Supports customer audits, government audits to meet compliance
Verifies and ensures company policies and procedures are followed
Ensures quality specifications and requirements are followed and met
Develops Standard Operating Procedures
Responsible for safety, quality and compliance to customer specification
Trains and monitors employees on proper work procedures to ensure maximum productivity and security with minimum labor and costs
Responsible for performance evaluation, coaching, counseling and preparing corrective action for employees and liaises appropriately with HR and other support functions
Qualifications
Education:College degree in related discipline and knowledge of Food Safety, HACCP and/or Quality Management
Work Experience:Minimum 1 year experience in Food safety control practices (GMP's, SOP's, and HACCP) and quality program control required
Minimum 2 years experience working in a high volume, manufacturing, food production, restaurant or catering environment or equivalent experience in the related field preferred
Experience working in the airline industry would be an asset
Job Skills:
Minimum skill requirements:Intermediate level Microsoft office tool skills (Excel, Word)
Knowledge of quality auditing, inspection methods
Detail oriented
Strong organizational skills, able to prioritize responsibilities and multi-task
Strong interpersonal skills, interact well with multiple departments as required
Able to work with little supervision
Excellent reading, writing, and oral communication skills
Preferred skills:Excellent analytical skills
Basic statistics calculation, and/or mathematical comprehension
Project management skills
Knowledge of Public Health regulations
HACCP certified and/or Food Safety training a plus
Basic lean, six sigma knowledge, and/or continuous improvement understanding a plus
If you want to be part of a team that helps make travel and culinary memories, join us!
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