Job Description

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ICBC is committed to delivering consistently high-quality customer service to all British Columbians. If you are reliable and dependable, we welcome you to apply for this exciting opportunity.

The Information Services Division is currently looking for Intermediate QA Analyst to join our applications teams. In this role, you will be responsible for maintaining and enhancing solutions using a mix of testing approaches and tooling technologies to ensure the quality of ICBCs various applications and Legacy Mainframe products.

Specifically, you will:

• Develop and lead testing efforts, report on progress and create test strategies and plans for functional, integration, automation and user acceptance testing spanning multiple functional areas within a line of business.
• Identify test objectives, develop and executes test plans.
• Create manual test cases from acceptance test criteria and execute manual test cases as well as exploratory functional testing.
• Write user acceptance criteria requirements in a structured fashion amenable to automated testing; creates and executes automated acceptance tests.
• Run transactions through systems, validate data records and run regression testing.
• Identify root causes for complex defects within portfolio and communicate resolution.
• Provide guidance and training to other team members.

Position Requirements:

This position will require someone who has 3-5 years of relevant hands-on experience in the domain of software testing or a combination of relevant post-secondary education and related business experience. The ideal candidate will possess the following qualifications:

• Solid understanding and hands on experience with database concepts, SQL or DB2 and use of test tools (e.g. JIRA, Zephyr, Cucumber, Selenium, SOAP UI etc.), SPLUNK, ITSM tools (e.g. HPSM, ServiceNow).
• Experience with test strategies, plans, and various testing methodologies (e.g. risk based testing, regression testing, end-to-end testing, smoke testing, automated test experience and script creation).
• Advanced knowledge of Agile methodologies.
• Experience testing functional/non-functional requirements.
• Experience in conducting impact analysis in an enterprise environment.
• Experience performing production support including incident, problem and change management.
• Effective written and oral communication skills.
• Ability to work without supervision and in a cross-functional team environment.
• Demonstrated critical thinking, problem solving and learning agility.
• Ability to plan, prioritize and complete multiple concurrent tasks in an environment of changing deadlines, priorities and requirements.
• Mobile applications testing experience would be an asset.

About us:
At ICBC, its our job to make sure the car insurance system works for all British Columbians, today and in the future. If you want to make the most of your skills and expertise while growing your career, we want you. A career at ICBC is an opportunity to be part of a talented, diverse and inclusive team that is driven to serve its customers and community. You can expect a competitive salary, comprehensive benefits and a collaborative work environment. If you are reliable and dependable, contact us today to be part of our talented and diverse team as we work together to create an insurance system we can all be proud of.

Work arrangements defined:

• Resident - you will work at your primary in-office headquarters on all scheduled workdays.
• Hybrid 8 - you will work a minimum of 8 days per month at your primary in-office headquarters (typically 2 days per week). The remaining days will be remote within British Columbia.
• Hybrid 10 - you will work a minimum of 10 days per month at your primary in-office headquarters (typically one week in/one week out or up to 3 days per week). The remaining days will be remote within British Columbia.
• Mobile - you will work remotely or in the field on scheduled workdays within British Columbia, with the requirement to be at your primary on-site headquarters by exception only.

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